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Briggs, P., Simpson, B., De Angeli, A. (2004). Personalisation and Trust: A Reciprocal Relationship?. In: Karat, CM., Blom, J.O., Karat, J. (eds) Designing Personalized User Experiences in eCommerce. Human-Computer Interaction Series, vol 5. Springer, Dordrecht. https://doi.org/10.1007/1-4020-2148-8_4
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DOI: https://doi.org/10.1007/1-4020-2148-8_4
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