Summary
In summary, the survey methods described in this chapter comprise an essential dimension in a multimethod approach to evaluating the impacts of computers on the functioning of healthcare organizations and the work life of the individuals within them. The chapter and the instruments included in the chapter appendix should provide investigators with standardized instruments, as well as guidance and examples for questionnaire design where no standardized measure exists. Although not intended as a complete review of the literature, this chapter also provides investigators with an overview of topics to consider when planning any investigation of the social impacts of computers in healthcare organizations.
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Aydin, C.E. (2005). Survey Methods for Assessing Social Impacts of Computers in Healthcare Organizations. In: Anderson, J.G., Aydin, C.E. (eds) Evaluating the Organizational Impact of Healthcare Information Systems. Health Informatics. Springer, New York, NY. https://doi.org/10.1007/0-387-30329-4_4
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