Abstract
Significant research has shown that effectiveness of an educational administrative system can be measured by acceptance testing. These research efforts have suggested that an additional measure should be of system quality. ITEM systems are used by Universities and funding bodies to make important decisions. Case study research reported here shows that there is a likelihood of poor decisions being made because of the continued existence of data quality problems. This means that a decision maker should be able to see what reliability is relevant to each piece of data. Data quality literature shows that data quality depends on some important and known factors and case studies show that only some of these factors are included in current ITEM systems.
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© 2005 International Federation for Information Processing
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Sandy, G., Davey, B. (2005). Data Quality in Educational Systems for Decision Makers. In: Tatnall, A., Osorio, J., Visscher, A. (eds) Information Technology and Educational Management in the Knowledge Society. ITEM 2004. IFIP International Federation for Information Processing, vol 170. Springer, Boston, MA. https://doi.org/10.1007/0-387-24045-4_10
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DOI: https://doi.org/10.1007/0-387-24045-4_10
Publisher Name: Springer, Boston, MA
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