Overview
- Provides case examples on both healthcare provider experiences and patient experiences
- Addresses the sensitive treatment of LGBT patients, patients with different ethnic or religious backgrounds, and those needing interpretive services
- Examines sexual orientation, gender identity, disability, spirituality, language, race, and ethnicity
- Recognizes the influence of culture and the complexities of emergency healthcare for the diverse groups that providers encounter
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Keywords
- Cultural competence in health care
- Diversity in patient care
- Emergency services for minority populations
- Inclusion in patient care
- LGBT patients
- Low-income patients
- Microaggressions
- Patients from minority populations
- Patients with disabilities
- Public health and cultural competence
- Transcultural patient services
- Unconscious bias
Table of contents (69 chapters)
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Part I
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Part II
Reviews
“This sentinel book, edited by experts in the field, not only examines the damaging impact of unconscious bias on patient care, but on the professional development and effectiveness of healthcare professionals and trainees. The chapters in this book are ideal training cases and discussions relevant for medical education seminars and simulations. They supply not only realistic scenarios, but credible solutions for managing knowledge gaps and establishing equity in healthcare. A must read for practitioners, educators and consumers alike.” (Richard Carmona, M.D., M.P.H., F.A.C.S.; 17th Surgeon General of the United States, Distinguished Professor University of Arizona)
“As medical care becomes a global concern, the role of unconscious bias, cultural competency, and attitudes of inclusion becomes imperative for discussion in healthcare practice and education. This book takes several steps in raising awareness and proposing solutions that can lead to a decrease in the disparities we now see around the world. Access to care is more than just being able to get to the place where care is given. It means getting to the person who has the ability to understand the problem and the motivation to leverage the resources to fix it. For healthcare providers who want to be that person, this book is a tool towards getting there.” (Lee Wallis)
Editors and Affiliations
About the editors
Vice President and Chief Officer for Diversity and Equity
Professor of Emergency Medicine
University of Virginia
Sheryl Heron, MD, MPH
Professor and Vice Chair of Administrative Affairs in the Department of Emergency Medicine
Assistant Dean for Medical Education and Student Affairs on the Grady Campus
Associate Director of Education and Training for the Center Injury Prevention and Research Center at Emory (IPRCE)
Emory University
Lisa Moreno-Walton, MD, MS, MSCR
Professor of Clinical Emergency Medicine
Director of Research—Emergency Medicine
Director of Diversity—Emergency Medicine
Louisiana State University Health Services Center
Clinical Associate Professor of Surgery
Tulane University School of Medicine
Michelle Strickland, MPA
Research Assistant
Office for Diversity and Equity
University of Virginia
Bibliographic Information
Book Title: Diversity and Inclusion in Quality Patient Care
Book Subtitle: Your Story/Our Story – A Case-Based Compendium
Editors: Marcus L. Martin, Sheryl Heron, Lisa Moreno-Walton, Michelle Strickland
DOI: https://doi.org/10.1007/978-3-319-92762-6
Publisher: Springer Cham
eBook Packages: Medicine, Medicine (R0)
Copyright Information: Springer International Publishing AG, part of Springer Nature 2019
Softcover ISBN: 978-3-319-92761-9Published: 15 October 2018
eBook ISBN: 978-3-319-92762-6Published: 28 September 2018
Edition Number: 2
Number of Pages: XXVII, 496
Number of Illustrations: 4 b/w illustrations, 8 illustrations in colour
Topics: Emergency Medicine, Primary Care Medicine, Public Health