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The importance of considering resource’s tasks when modeling healthcare services with discrete-event simulation: an approach using work sampling method

  • Original Article
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Journal of Simulation

Abstract

Discrete event simulation (DES) is increasingly used to model and analyse healthcare systems processes. Unlike the manufacturing industry, healthcare personnel benefits from a professional independence allowing them to choose the next task to accomplish. Because of this characteristic modelling healthcare systems with DES is more complex. This paper introduces a work sampling method to model nurses’ direct and indirect tasks in a haematology-oncology clinic. We show how this method helps to obtain a more realistic DES model.

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Authors and Affiliations

  1. Université du Québec à Trois-Rivières, Trois-Rivières (Québec), Canada

    C Baril, V Gascon, J Miller & C Bounhol

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  1. C Baril
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  2. V Gascon
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  3. J Miller
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  4. C Bounhol
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Correspondence to C Baril.

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Baril, C., Gascon, V., Miller, J. et al. The importance of considering resource’s tasks when modeling healthcare services with discrete-event simulation: an approach using work sampling method. J Simulation 11, 103–114 (2017). https://doi.org/10.1057/jos.2016.6

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