Abstract
Raimund Vogl is the project leader of a large-scale project that aims to introduce a university-based cloud storage service to major German universities. He needs to convince other universities to join the project. The case is based on a real situation and shows real challenges. The university-based scenario helps students to better put themselves in the context of the case. Furthermore, the case serves to teach the basic principles, risks, and benefits of cloud computing. The main challenge faced by the protagonist is to come up with a plan for organizational and user adoption. Accordingly, several technology-related theories can be used. In addition to user adoption theories such as the technology acceptance model, this case demonstrates the need of Sync&Share NRW to be perceived as a trustworthy provider. The case helps to understand the concept of trust, the relationship between trust and cloud computing acceptance, and ways to gain trust in the context of cloud computing.
This is a preview of subscription content, log in via an institution to check access.
Similar content being viewed by others
Explore related subjects
Discover the latest articles, news and stories from top researchers in related subjects.References
Alexander, A. (2012). Cloud computing in education and schools statistics 2012 [Infographic] [www document] http://ansonalex.com/infographics/cloud-computing-in-education-and-schools-statistics-2012-infographic/ (accessed 8 January 2015).
Armbrust, M., Stoica, I., Zaharia, M., Fox, A., Griffith, R. and Joseph, A.D. (2010). A View of Cloud Computing, Communications of the ACM 53 (4): 50–58.
Ashford, W. (2012). Most IT pros do not trust cloud services with sensitive data [www document] http://www.computerweekly.com/news/2240174444/Most-IT-pros-do-not-trust-cloud-services-with-sensitive-data (accessed 8 January 2015).
Babcock, C. (2013). DropBox Restores Service, Mum On Outage Cause [www document] http://www.informationweek.com/cloud/software-as-a-service/dropbox-restores-service-mum-on-outage-cause/d/d-id/1108154? (accessed 14 January 2015).
Bartels, R., Rymer, J.R. and Staten, J. (2014). The Public Cloud Market is Now in Hypergrowth, Forrester Research 24 (4): 1–27.
Bartoletti, D. and Reichman, A. (2012). Understand the True Cost of Cloud Services, Forrester Research 20 (6): 1–18.
Buyya, R., Yeo, C.S., Venugopal, S., Broberg, J. and Brandic, I. (2009). Cloud Computing and Emerging IT Platforms: Vision, hype, and reality for delivering computing as the 5th utility, Future Generation Computer Systems 25 (6): 599–616.
Dewey, C. (2014). A comprehensive, jargon-free guide to the celebrity nude-photo scandal and the shadowy Web sites behind it [www document] http://www.washingtonpost.com/news/the-intersect/wp/2014/09/02/a-comprehensive-jargon-free-guide-to-the-celebrity-nude-photo-scandal-and-the-shadowy-web-sites-behind-it/ (accessed 10 January 2015).
Joint Universities Computer Centre (JUCC) (2013). IS Task Force, Cloud Computing - A newsletter for IT Professionals [www document] http://www.istf.jucc.edu.hk/newsletter/IT_03/IT-3_Cloud_Computing.pdf (accessed 10 January 2015).
Jordan, R. (2014). SEG ’14: Explorers looking to the cloud for big data solutions [www document] http://www.worldoil.com/conference-news/2014/10/30/seg-14-explorers-looking-to-the-cloud-for-big-data-solutions (accessed 28 January 2015).
Mell, P. and Grance, T. (2011). The NIST Definition of Cloud Computing [www document] http://csrc.nist.gov/publications/nistpubs/800-145/SP800-145.pdf (accessed 14 January, 2015).
Siegle, D. (2010). Cloud Computing: A free technology option to promote collaborative learning, Gifted Child Today 33 (4): 41–45.
The University of Oxford (2015). Cloud computing with the USDC [www document] http://www.it.ox.ac.uk/sites/dandy/files/documents/other/cloudinfosheet.pdf (accessed 14 January 2015).
Zissis, D. and Lekkas, D. (2012). Addressing Cloud Computing Security Issues, Future Generation Computer Systems 28 (3): 583–592.
Acknowledgements
The German Research Foundation (DFG) funded this work as part of the research project ‘Trust and Communication in a Digitized World’, grant number 1712/1.
Author information
Authors and Affiliations
Rights and permissions
About this article
Cite this article
Öksüz, A., Walter, N., Compeau, D. et al. Sync&Share North Rhine-Westphalia: a case on a university-based cloud computing service provider. J Info Technol Teach Cases 5, 20–26 (2015). https://doi.org/10.1057/jittc.2015.4
Published:
Issue Date:
DOI: https://doi.org/10.1057/jittc.2015.4