Abstract
This paper seeks to identify what type of employees are more likely to be satisfied with flexible working time and what type with fixed time, and what drives some other time-related aspects of job autonomy. The paper uses multivariate ordered probit modelling on data from an original repeated survey of Estonian creative R&D employees. The results indicate that high creative intensity of work is a strong predictor of an R&D employee being satisfied with flexible rather than fixed working schedules. Women and employees with less creative and more administrative tasks perceive more constraints on the timing of their work due to jealousy of colleagues and they are more likely to feel that their creativity is adversely affected by their working time arrangements. Employees with flexibility in both the timing and place of doing their work are significantly less likely to perceive working time–related constraints on their creativity or jealousy of their colleagues as a restraint on their working time choices than are those with a fixed working time and place. The higher the salary level of the employee, the more likely they are to feel that the nature of their work constrains their working time choices. The study helps in understanding and alleviating restrictions on time-wise job autonomy that may have considerable adverse effects on how efficiently the intellectual capital of R&D employees is used.
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Introduction
Time has become an increasingly scarce resource in modern societies, where striving for more income has become a norm, and economies that cannot rely on cheap labour any more seek for ways to grow to meet the demands of their inhabitants for a better life. Economic growth through increased labour productivity requires jobs with higher added value and development through increasing reliance on knowledge intensive jobs is often the key for progress in both advanced and emerging economies. Powell and Snellman (2004) highlight how heavily development in knowledge-based economies relies on intellectual capabilities rather than on physical inputs or natural resources, meaning that efficiency in creating and using the intellectual capital is crucial for growth. Clarke (2001) emphasises that while creation, transmission, and use of information and knowledge is important, the effectiveness in gathering and utilising knowledge is a critical determinant of success.
While increasing knowledge intensity has meant a significant change in the structure of economies and in the nature of work, social norms on how work ought to be organised has not always followed these socio-economic transformations. As different people have different expectations for when, how much, and how they would like to work, it is particularly important to arrange work so that the personal abilities of each employee are used efficiently and sufficient flexibility and autonomy is granted. This is not just a question of statutory and employer-level working time regulations, as the attitudes and potential jealousy of colleagues and other constraints on job autonomy may matter a lot for decisions on working time. The time arrangements of work have been studied from different angles, including analysis of benefits from the perspectives of both the employee and the employer (e.g. Kauffeld et al. 2004; Golden 2009). However, little attention has been paid to the question of what type of individual is more likely to be satisfied with flexible work time arrangements and what type with fixed working time, and what the drivers are of other constraints on the desired freedom in working time decisions.
This study aims to help to fill this gap in the literature by focusing on some time-related aspects of job autonomy that may contribute to more efficient use of human capital in knowledge work. The focus of the paper is creative R&D employees as the driving force in the process of knowledge intensification and innovation. As enhancing economic growth through innovation is one of the main challenges in modern economies and innovation largely depends on human capital, then improving the time freedom of employees and their satisfaction with their working time arrangements may contribute considerably to the more efficient use of the creative potential of R&D employees. The research questions addressed in this study are:
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RQ1. What type of individuals and under which working arrangements are more likely to be satisfied with flexible and what type with fixed working time?
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RQ2. Which individual and working time–related factors have an adverse effect on the creativity of the employee?
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RQ3. Which working arrangements make what type of individuals more likely to feel that they are flexible to decide about the speed of their work?
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RQ4. Which individual and work related factors contribute to the working day not starting and ending at the time preferred by the employee?
Theoretical and Empirical Background
As the creative and intellectual efforts of knowledge employees are among the main drivers of R&D outcomes, the proper motivation, engagement, and retention of R&D employees is critical for successful product development and innovation (Chang and Choi 2007). For the right motivation package to be put in place and R&D employees retained so that advantage can be achieved in knowledge-based competition, it is important to have some insight into the factors that impact the performance of these employees and their attitude to work (Aryee and Leong 1991).
Referring to previous studies, Ahuja et al. (2002) point out that autonomy at work where employees are able to schedule their work independently and discretionally and determine the work procedures needed is considered to improve work performance. They show that job autonomy is negatively associated with exhaustion at work and positively with job satisfaction. Support for the argument that autonomy increases job satisfaction has also been found by e.g. Saragih (2015) and Viñas-Bardolet et al. (2018). Moreover, similarly to Shih et al. (2011), Ahuja et al. (2002) find that autonomy helps reduce the probability of an employee switching employer. One of the most common policies for increasing the autonomy of employees is the introduction of flexible working time arrangements, and this has become more common in recent years, with a large number of employers providing opportunities for flexible working time at least to some extent, and a wide range of employees keen to profit from these opportunities (De Menezes and Kelliher 2017). However, these opportunities are not offered on an equal and fair basis to all employees, with the probability of being given a flexible work schedule depending on individual characteristics such as education, race, and gender (Golden 2001). Golden (2009) outlines that the motivations for an employer to offer flexible schedules include among others enhancement of on-the-job performance, a boost to the labour effort, reduction in unscheduled absences, and improved retention of specific human capital, as well as easier recruitment of new employees without having to escalate monetary compensation. Kauffeld et al. (2004) also find that employees with flexible working time options tend to be more loyal towards the company’s goals and have a lower degree of absenteeism and higher quality of work.
Goswami et al. (2007), referring to earlier literature, highlight that R&D professionals are likely to prefer autonomy and flexibility in their work. Mumford (2000), exploring the management of creative people, points out that promoting flexible work schedules, telecommunicating and self-defined work plans is likely to contribute to innovation as outcomes of creative efforts are uncertain and employees need time for exploring and experimenting with different options and streams of thought. Further, creative people are typically autonomous and motivated in general, and so allowing them discretion in time management should have positive effects on their work outcomes. Zampetakis et al. (2010), focusing on time management through activities to make the use of time more effective, which should facilitate productivity and relieve stress, find that daily and long-term planning, time management, and perceived control of time are all positively related to self-perceived creativity. Eaton (2003) finds in a study of employees of biopharmaceutical firms that having formal or informal work-family policies is related with higher productivity, and the association is stronger where these policies are seen by the employees to be usable. Furthermore, control over time, flexibility, and the pace of work are all important in predicting positive levels of commitment and productivity for all employees. Wenjing et al. (2013), like the present study, focus on knowledge employees and seek to identify factors which impact individual innovative performance and how job autonomy moderates creative personalities. Their results show the greater the autonomy, the better the employees’ creative performance. Wang and Cheng (2010) also find support for job autonomy having a positive impact on creativity, while Abbey and Dickson (1983) found the impact of job autonomy on the R&D outcomes to be insignificant. Considering the above, the following hypotheses in respect of working arrangements are suggested:
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H1. Creative intensity of work is positively related to the employee being satisfied with flexible working schedules.
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H2. Creative intensity of work is positively related to flexibility in setting speed of work and start and end time of workday.
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H3. Rigid working conditions have an adverse impact on creativity.
Butler et al. (2009) find that greater levels of flexibility are associated with better health. Similar associations have been found in other studies, e.g. Janssen and Nachreiner (2004) and Moen et al. (2011). Moreover, several studies have highlighted the positive impact that flexible work schedules have in reducing work-family conflict (e.g. Hayman, 2009; Tausig and Fenwick, 2001). Anttila et al. (2005) analyse the experiment of shorter working hours in Finnish municipalities and find the experiment to have had a positive impact on reducing work-family conflict, with employees with children seeing more of an impact. Virkebau and Hazak (2017) find that there are two streams of reasons why R&D employees prefer flexible working time options, these being the expected positive effects on work outcomes, and the positive impact on social and family-related affairs. Similarly, Giannikis and Mikhail (2011) propose that employees are more likely to opt for a flexible working time option if it helps them achieve the work-life balance they desire. Although previous studies have found that women are less likely to have access to flexible working time options than men are (e.g. Golden 2001, 2008; Atkinson and Hall 2009), they take those options up more than men do (Giannikis and Mikhail 2011; Kossek et al. 1999). The decision to use the option of flexible working time is mainly driven by family responsibilities, which could explain these findings (Albion 2004; Sarbu 2014). Kossek et al. (1999) find that younger employees are more likely to use flexible working time, though it depends on whether team members have similar working schedules. Sharpe et al. (2002) also find support for the finding that younger employees are more likely to use flexible working time options, as are those with a higher level of education and employees with young children, as such employees see more positive effects of flexibility. In addition, Wenjing et al. (2013) find that the younger the employee and the higher their education, the better their innovative performance is. Considering the above, the following hypotheses are suggested:
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H4. Age is negatively related to preference for flexible working conditions.
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H5. Number of family members is positively related to preference for flexible working conditions.
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H6. Women are more likely to feel that working time–related constraints impinge their creativity.
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H7. Education is positively related to preference for flexible working conditions.
The changing environment means the culture of organizations is constantly shifting. Kalleberg (2001) highlights that social and economic changes emphasise the need for organisations to have greater flexibility in their employment systems. Examples of potential external sources of pressure to providing more attractive working conditions may include changes in funding opportunities (see e.g. Avarmaa et al. 2013) or the institutional environment, like taxes (see e.g. Hazak 2009). However, such changes could trigger new challenges. Allvin (2004) argues that the diversity of working conditions, which is one of most prominent features of today’s labour market, leads to a mixture of rules, placing employees in different conditions, sometimes even within the same place of work. This can cause social tension and stress, as an employee with flexible working conditions within an otherwise traditionally organised workplace could be a focus of attention and envy, while an employee who insists on sticking to traditional working conditions in an otherwise flexible workplace may, likewise, be a source of irritation. Further, Anttila et al. (2005) find based on an experiment conducted in Finnish municipalities that in a culture in which full-time work is seen as traditional, reduced working hours were found to cause feelings of guilt among some participants. Felstead et al. (2003) note that a number of managers and employees perceive telework as a potential threat to team integration, mainly because it weakens the ties between employees who enjoy the opportunity of teleworking and team members who remain in the place of work, which could generate resentment and lead to tensions. They stress that such resentments could be intensified by envy among on-site workers of the spatial and temporal discretion afforded to teleworking employees. Greer and Payne (2014) also point out that the lack of face-to-face communication and interdependency of teamwork are among the main challenges of teleworking. Giannikis and Mikhail (2011) propose that employees are less likely to opt for a flexible working time option if employees recognise there will be a negative impact on their career progress, relationships with colleagues and compensation. McNamara et al. (2012) also find that the perceived negative effect on career progress is the main reason employees do not opt for flexible working time and Almer et al. (2003) conclude that the attitude of colleagues is an important factor when people consider whether to opt for a flexible working arrangement. However, Albion (2004) suggests that the reasons for opting for flexible working time outweigh the perceived barriers to it.
To conclude, using human capital efficiently in knowledge work is a key determinant of success in today’s knowledge-based economies, where creative employees are the main drivers of the innovation process. Previous studies suggest that, overall, job autonomy increases self-perceived creativity, and it also increases job satisfaction and reduces work exhaustion. The most common way of increasing job autonomy is to allow flexible working time options, including teleworking. Extant studies have highlighted several positive impacts that flexible working time options can have, such as enhancing on-the-job performance, reducing work stress, helping retain employees, increasing employee loyalty towards company goals, improving health, aiding employees’ personal development and learning opportunities, and reducing conflict between work and family. However, the use of flexible working time options may also have downside such as envy from colleagues and constraints on team integration. These multifaceted linkages between individual characteristics, job specifics, job autonomy, working time arrangements, and work outcomes, together with the need for social innovation in work arrangements (Hazak et al. 2016), justify the need for the current study, which seeks to identify the type of employee that is more likely to be satisfied with flexible working time arrangement and the type that prefers fixed arrangements, and what the drivers are of some other time-related aspects of job autonomy.
Data and Methodology
This study draws on an original repeated questionnaire survey among creative R&D employees in Estonia, conducted in two waves in spring-summer 2015 and winter 2016. The sample was formed from the latest available (2012) R&D data retrieved from Statistics Estonia. The study sample builds on the “researchers” category of the R&D employees, and “technicians” and “supporting staff” have been left out as the nature of their work may not be creative. Over 2010–2014, the number of creative R&D employees in Estonia has ranged between 4.1 and 4.6 thousand full time equivalent.
Creative R&D employees who were working in higher education and healthcare were disregarded when the study sample was compiled, as work schedules in such institutions significantly interfere with the job autonomy that this study considers. In addition, R&D employees working at micro-entities with less than 15 creative R&D employees were excluded because the context of job autonomy in such companies is substantially different from what it is in larger organisations. After these exclusions, the population of interest for this study totals approximately 1.0 thousand. That population represents 23 employers, both private companies and public research institutes, of which 11 employers agreed to participate in the study.
Further eliminations from the sample were made if the survey participants had provided inconsistent responses to certain control questions or if their engagement in creative R&D activities for their employer was not sufficiently high. The final sample of 146 employees whose responses to the survey were taken into account forms 15% of the total population of interest.
Mann–Whitney U tests (Mann and Whitney 1947) were performed on the variables for time-related job autonomy, in order to identify the statistical significance of the differences in the responses of the 34 recurring respondents. As the differences in their responses in the two waves were statistically insignificant, the data from both waves of the survey were pooled and which of the recurring participants’ responses to use for the analysis was selected randomly.
Participation in the survey was voluntary and confidential for the employees. However, the creative R&D employees in the population could only be included in the sample if their employer agreed to participate in the study, leading to potential for selection bias at the employer level. Completing the survey might also have incurred some employee level selection bias among respondents. These biases are addressed through sample weights that bring the final sample into alignment with the characteristics of the population of interest in terms of the gender of the respondent and the business of the employer. Clustering of standard errors by employers or employer-gender interactions in the econometric models provides further ways of considering unobserved dependencies in clusters by the different employers.
The dependent variables in the regression models comprise various time-related aspects of job autonomy. These represent 5-level Likert type scale responses on the scale (1) “Not at all”; (2) “To a small extent”; (3) “Somewhat”; (4) “To a large extent”; and (5) “Totally” to the following survey questions: (1) “To what extent are you satisfied with your current work time arrangement?” (dependent variable content); (2) “To what extent does your current working time arrangement have a negative effect on your creativity?” (creaimpede); (3) “To what extent can you decide yourself about the speed of work and the time for breaks when you are at work?” (pace); (4) “To what extent do restrictions arising from the nature of your work cause your working day not to start and end at the times that you would prefer?” (worknature); (5) “To what extent does discontent and potential jealousy from colleagues cause your working day not to start and end at the times that you would prefer?” (colleagues).
Figure 1 presents the distribution of the Likert type scale responses in the sample for each of the dependent variables. In the case of content, the split between employees who have flexible working time (flextime = 1) and those who have rigid working hours (flextime = 0) has been shown.
The explanatory variables have primarily been selected following the earlier literature and research hypotheses. Several explanatory variables reflect various aspects of the arrangement of work—the creative intensity of work, the availability of flexitime, the option of working from distance, average daily working hours, and the proportion of working hours worked at the place of work. Age, gender, number of family members, and level of education have been incorporated as measures of the key socio-demographic characteristics of the employee. The first principal component score of various health measures controls for the general health condition of the respondent while the sleep patterns of the employee are reflected through the score of the Reduced Morningness-Eveningness Questionnaire (meq) by Adan and Almirall (1991) and average daily sleeping hours. In addition, the salary level of the employee, area of business of the employer and the nature of the employment contract are included as independent variables. The explanatory variables have been outlined in Appendix Table 1 along with the sample description.
Since all the dependent variables constitute ordered discrete categories, ordered probit regression analysis was used for the estimations. Moreover, to account for the interrelations between the individual measures of time-related job autonomy, simultaneous multivariate ordered probit regression modelling of creaimpede, pace, worknature, and colleagues was used. The numeric results of the regression models are presented in Appendices Table 2 (ordered probit models) and Table 3 (multivariate ordered probit model), and these are explained and discussed in the following section.
Results
The results of models 1 and 2 help to understand what type of employees are satisfied with fixed working time and what type of employees prefer flexible arrangements. The creative intensity of work appears a robust predictor of satisfaction with either fixed or flexible working time arrangements. The higher the share of creative tasks in total working time, the higher the probability that the employee is totally satisfied with flexible working schedules (right panel of Fig. 2) and the less likely it is that they prefer rigid working schedules (left panel of Fig. 2). Therefore, the proposed H1 is supported with the findings on this sample.
The option of teleworking is another key factor closely related to satisfaction with working time arrangements. Employees with flexible work schedules who can work from distance have a probability of 35% of being totally satisfied with their working time arrangements, while the probability is 8% for those who can use flexitime but cannot use teleworking, assuming other variables at their mean levels. Moreover, the actual use of the distance work option has a significant positive effect on how satisfied the employee is with their working time arrangements. The larger the share of total working time that the employee works at the place of work, the less content they are with their working time arrangements. This can be said of employees with flexible working schedules, while there are only four employees in the sample who have a distance work option but rigid working hours, which is not a surprise as distance work usually comes together with flexible schedules.
As regards individual characteristics, age is an important determinant of how satisfied employees are with fixed or flexible schedules. As illustrated in Fig. 3, the younger the employee is, the more likely they are to be totally satisfied with working time arrangements if they can use flexitime (right panel), while older employees tend to be more content with working time arrangements under fixed schedules (left panel). Consequently, H4 is supported with the findings in this sample.
Gender is another individual characteristic that determines whether the creative R&D employee is satisfied with their working time arrangements, but gender does not appear to differentiate clearly the preference for rigid or flexible working hours. Overall, men appear more satisfied with their working arrangements than women, whether they have fixed or flexible schedules. Assuming other variables at their mean, male employees with flexitime have a probability of 17% of being totally satisfied with their working time arrangements, while the probability is 8% for female employees who can use flexible work schedules. Among those who work with rigid working hours, men are 30 percentage points more likely than women to be largely satisfied with their working time arrangements.
The results of model 2 indicate that among employees with flexible working time, morning type people are significantly more likely to be totally satisfied with their working time arrangement, as illustrated in the left panel of Fig. 4. The morningness-eveningness effect on satisfaction with working time arrangements is not visible among employees with fixed schedules though.
The results from model 1 indicate that when employees with higher education have fixed working time, they are more likely to be satisfied to a large extent with their working time arrangements than are employees with lower levels of education (see the right panel of Fig. 4). No statistically significant similar relationship appears for those working with flexitime. H7 is thus not supported with the findings. Similarly, no support is found for H5, as the relationship between the number of family members and satisfaction with flexible working schedule turned out to be statistically insignificant.
The study finds some weaker support for sectoral differences. Model 1 reveals that creative R&D employees in private R&D companies are more satisfied with their working arrangements under fixed schedules than are those working in public R&D entities. In a similar vein, model 2 shows that creative R&D employees in IT and technology companies are less satisfied with their working arrangements under flexible schedules than are the creative employees of public R&D institutes included in the sample.
For a robustness check, these models were alternatively estimated with either salary, sleep hours, or timeshare eliminated from the explanatory variables in the models, but this did not lead to any significant differences in the results. Equally, alternative ways of clustering standard errors were tested but the results remain qualitatively similar. These alternative modelling results are available upon request from the author.
The next set of results concerns perceived constraints on creativity deriving from working time arrangements. Flexible working arrangements have a significant effect on how severely employees feel working time–related constraints impinge on their creativity. The probability of an employee perceiving that their current working time arrangement has a somewhat negative effect on their creativity is 3% among those who have flexibility in both the time and the place that they work, but 8% for those who enjoy only flexitime, and 12% for employees without any flexibility in either their working time or their working place, provided other variables are at their means. Consequently, H3 is supported with the findings in this sample.
There are significant gender differences in how intensely employees perceive time-related limitations on their creativity. The likelihood of male employees perceiving that their working time arrangement has a somewhat negative effect on their creativity is 5% but for female employees it is 14%, assuming other variables are at their means. Thus, H6 is supported with the findings in this study.
As illustrated in Fig. 5, the higher the employee’s level of education and the higher the creative intensity of their work, the lower is the likelihood that they will perceive working time–related constraints on their creativity. These effects are related to each other as employees who have spent more years in education are more likely to get or opt for positions with a higher creative intensity (Hazak et al. 2017).
As expected, employees whose working days are longer perceive constraints from working time arrangements on their creativity more intensely (rightmost panel in Fig. 5). There appear to be significant sectoral differences in this, with creative R&D employees in the private sector having a higher likelihood by 9 to 11 percentage points of perceiving some working time–related constraints on their creativity than their colleagues in public research institutes included in the sample.
Another dimension of job autonomy that the study results address is the extent to which the creative R&D employee can decide for themselves about the speed of work and the time for breaks. The availability of flexible working schedules and distance work options are among the key drivers of that measure of job autonomy as well. While employees with rigid working hours and a fixed place of work have a probability of 12% of being totally in control of the pace of their work, the probability in those with flexible schedules but a fixed working place is 15% and in those with flexibility in both the time and place of work it is as high as 38%. This study finds some evidence that older creative R&D employees and those in weaker general health perceive better control of the pace of their work. Morning type employees also have a higher likelihood of being in better control of the speed of their work and the time for breaks. Acknowledging that the industry composition of the sample has its constraints, creative R&D employees of IT and technology companies and banks do not appear to exercise as much control over their working pace as their colleagues in the public R&D institutions included in the sample. However, the effect of creative intensity of work was found to be statistically insignificant, and H2 did therefore not find support in model 4.
Model 5 aims to identify some key drivers of the extent to which restrictions arising from the nature of the work cause the working day of the employee not to start and end at the times that they would prefer. The lower the creative intensity of work, the greater the perceived constraints from the nature of the work on the start and end time of work are. Therefore H2 is supported with the findings in model 5. Those with a fixed terms employment contract and with a higher salary level appear to be more likely to feel these constraints as well (see left panel of Fig. 6). Weaker general health appears to be positively related with the perceived extent to which restrictions due to the nature of work cause the workday not to start and end at preferred times. The explanatory power of model 5 remains quite low however with pseudo-R-squared of 0.06.
The study provides an interesting insight into the perceived discontent and potential jealousy from colleagues as a cause for workday not starting and ending at the times that the employee would prefer. The lower the creative intensity of the work, the higher the likelihood of the employee perceiving such constraints on their job autonomy. See the right panel of Fig. 6 for an illustration of that relationship. Employees who are granted flexibility in both the timing and place of their work have a significantly lower probability of perceiving these constraints than do those with a fixed working place and rigid schedules. While men have a 1.7% probability of feeling to a large extent that discontent and potential jealousy from colleagues causes their working day not to start and end at their preferred times, the probability for women is 4.3%.
The alternative multivariate ordered probit estimates presented in Table 3 in the Appendix provide similar results to the ordered probit estimates in models 3–6. An interesting additional insight that the multivariate ordered probit estimates provide is the interrelations between the regression estimates of the four dependent variables (see the atanhrho estimates in Appendix Table 3). It appears that there is a significant positive relationship between the perceived jealousy of colleagues as a cause for undesired start and end times of the working day and the perceived extent of working time arrangements having a negative effect on the creativity of the employee. Moreover, the drivers of the latter two perceptions perceived appear to be strongly related to the determinants of low control over the pace of work.
Discussion and Conclusions
This paper investigates the drivers of various aspects of job autonomy in terms of working time arrangements and it presents ordered probit and multivariate ordered probit regression estimates, based on data from an original repeated survey of Estonian creative R&D employees on a sample of eleven employers and 146 employees.
This study finds that the higher the creative intensity of work of an R&D employee is the more likely the employee is to be satisfied with flexible rather than with fixed working schedules. Moreover, both the availability of distance work options and their actual use have a positive effect on how content creative employees are with their working time arrangements. This study reveals that flexible work is strongly linked to another dimension of time-related job autonomy, which is the extent to which creative R&D employees can decide for themselves about the speed of their work and the time they take breaks. While employees with rigid working hours and a fixed place of work have a probability of 12% of being totally in control of the pace of their work, the probability for those with flexible schedules but a fixed working place is 15% and for those with flexibility in both working time and the place of work it is as high as 38%. These findings are in alignment with the argumentation of Goswami et al. (2007) and Mumford (2000), among others, suggesting that employees who are devoted to creative R&D work prefer and need autonomy and flexibility in their work arrangements. The results also indicate that in terms of job autonomy, teleworking seems to have a more substantial role than flexitime. The option of teleworking increases the probability of being totally satisfied with working time arrangements by 27 ppt, from 8% for those who can use flexitime but cannot use teleworking to 35% for those who enjoy both teleworking and flexitime and probability of being totally in control of the pace of their work by 23 ppt, from 15 to 38%. This might partially be driven by the findings discussed below, namely upside on creativity and jealousy of colleagues being a constraint on working time choices for which teleworking might have a more significant impact than flexitime. Also, creative knowledge employees who mainly use distance work tend to be more satisfied with their work results (Hazak et al. 2017).
Another finding is that women and employees with less creative work and more administrative and other non-creative tasks perceive more constraints on the start and end times of their work because of the discontentment and jealousy of their colleagues. Moreover, they are more likely to perceive that their working time arrangements affect their creativity adversely. Although this is broadly in alignment with the argument of Allvin (2004) and Felstead et al. (2003) that discontentment rises among colleagues when flexible work arrangements are used more, it is a novel finding, suggesting that employees whose position may be more vulnerable, like women rather than men, or whose work behaviour attracts more attention like staff with administrative duties rather than fully creative employees, appear more likely to become targets of the jealousy of colleagues if they start using more flexible working time options. This finding, complementing Ruubel and Hazak (2018), is important in highlighting that allowing the use of flexible working time alone may not be sufficient to make employees enjoy freedom in their working time. Employers seeking to implement flexible work practices should deal with the attitudes and behaviours of employees towards job autonomy in order to take full benefit from flexible work options.
The study also finds that men appear to be more satisfied with their working arrangements than women, irrespective of fixed or flexible schedules and male employees also have a smaller probability of perceiving that working time arrangement has somewhat negative effect on their creativity. As found by Albion (2004) and Sarbu (2014), the decision to use the option of flexible working time is mainly driven by family responsibilities. It could be that the family responsibilities on women are much larger than for men, and irrespective of the working schedule, it is more difficult to have a well-functioning work-family balance which could result in lower satisfaction among women. Hazak et al. (2019) elaborates further on the working time preferences of creative R&D employees covered by the same survey, highlighting significant differences in the time preferences of men and women.
This study demonstrates that employees who have flexibility in both the timing and the place of their work are significantly less likely to perceive working time–related restraints on their creativity or to see the jealousy of their colleagues as a constraint on their working time choices than are those with a fixed working time and place. This finding follows in general the outcomes of Giannikis and Mikhail (2011), McNamara et al. (2012), and Almer et al. (2003), which all suggest that employees would be more likely to start using flexible working options if doing so contributes to achieving the desired work-life balance without hindering relationships with colleagues. Another explanation could be however that those working from distance are out of sight of their colleagues and can thus decide more freely about the start and end times of their working day, which in turn facilitates their creativity. In any case, the finding suggests once again that behavioural aspects are important in how efficiently flexible work options are implemented and the availability of flexitime alone does not yet mean it fulfils its purpose in improving work outcomes and employee well-being.
Another interesting finding from this study is that a higher salary level increases the likelihood that the employee will perceive the nature of their work to constrain their working time choices. This novel finding may be explained by the stronger attachment of more highly paid employees to their job and increased job insecurity, which in turn may have an adverse effect on job autonomy in terms of time freedom. This phenomenon warrants further study in order to understand whether a higher salary functions as a way of compensating a creative employee for reduced job autonomy, which may appear beneficial to the employer in the shorter term but may have considerable adverse effects in the longer term if it reduces the productivity of the time constrained creative employee.
The results also indicate that among employees with flexible working time, morning type people are significantly more likely to be totally satisfied with their working time arrangement and also have a higher likelihood of being in better control of the speed of their work and the time for breaks than evening type people. Work routine, i.e. the broadly nine-to-five working mentality in the society, is mostly adjusted to fit the morning type people and therefore employees with different biorhythm might not get full benefit of flexitime options despite the formal flexitime option. Morningness-eveningness profile of an individual is of exogenous nature having some genetic background (Kalmbach et al. 2017), explaining why it might be difficult for the evening type people to adjust to the prevailing working time routine. These issues affect a large number of people considering that, quite similarly to overall proportions in the society (Adan et al. 2012), 18% of the employees in the sample are evening types, 25% are morning types and the remaining 57% are typeless. Sõõru et al. (2018) study on the same sample the restrictions that morningness-eveningness sets on employment options, elaborating further on the linkages between sleep habits and working time.
Further findings of the study point to various individual characteristics like age, education, health, and sleep patterns being related to time-wise job autonomy. The employer’s industry and whether the job is fixed term or permanent appear to be connected to job autonomy and working time flexibility.
The outcomes of this study may be useful for R&D companies in understanding the complicated nature of job autonomy in terms of time freedom and the role of various behavioural aspects in implementing flexible work options. In addition to making flexible work available formally, it is important for employers to consider the individual characteristics of the employees and the reactions of their colleagues when assessing the utility of flexible work in practice.
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Acknowledgements
The author is grateful to Professor Aaro Hazak, Professor Kadri Männasoo, Marko Virkebau, and Erve Sõõru for making available the data from their survey for this study and for their valuable input in writing the paper. The author appreciates comments from participants at the Department of Economics and Finance seminar at Tallinn University of Technology and at the 10th international conference Economic Challenges in Enlarged Europe.
Funding
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie Skłodowska-Curie grant agreement no. 734712. This work also received support from grant PUT315 provided by the Estonian Research Council and support from the Doctoral School in Economics and Innovation, supported by the European Union, European Regional Development Fund (Tallinn University of Technology ASTRA project “TTÜ Development Program 2016–2022,” project code: 2014-2020.4.01.16-0032).
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Ruubel, R. Time Dimensions of Job Autonomy in Estonian R&D Institutions. J Knowl Econ 12, 1079–1099 (2021). https://doi.org/10.1007/s13132-020-00633-5
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DOI: https://doi.org/10.1007/s13132-020-00633-5