Skip to main content

Social Media: Friend and Foe

  • Reference work entry
  • First Online:
Technology-Enhanced Learning and the Virtual University

Part of the book series: University Development and Administration ((UDAA))

  • 250 Accesses

Abstract

Social media tools are extremely easy to use and at the same time very hard to use as well. How should the virtual university traverse the treacherous waters of user-generated content networks with potential for viral distribution, where one’s reputation can rise and fall in the blink of a click? Should educational organizations sail down the endless stream of tweet, post, reel, like, share, react, and comment, or should they steer clear of channels and feeds? The chapter traces the rise of social media; documents common traits, platforms, and genres; and discusses both potential and pitfalls. It presents alternative platforms and provides pedagogical strategies and use cases. It concludes with recommendations for the virtual university that center effective, fair, and ethical use.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 279.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 279.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  • Allcott, H., L. Braghieri, S. Eichmeyer, and M. Gentzkow. 2020. The welfare effects of social media. American Economic Review 110 (3): 629–676.

    Article  Google Scholar 

  • Anderson, C. 2006. The long tail: Why the future of business is selling less of more (1st ed.).

    Google Scholar 

  • Baker, N., G. Ferszt, and J. G. Breines. 2019. A qualitative study exploring female college students’ Instagram use and body image. Cyberpsychology, Behavior and Social Networking 22 (4): 277–282.

    Article  Google Scholar 

  • Bista, K. 2015. Is Twitter an effective pedagogical tool in higher education? Perspectives of education graduate students. Journal of the Scholarship of Teaching and Learning 15 (2): 83–102.

    Article  Google Scholar 

  • Bell, S. J. 2000. Creating learning libraries in support of seamless learning cultures. College & Undergraduate Libraries 6(2), 45–58.

    Google Scholar 

  • Camus, M., N. Hurt, L. Larson, and L. Prevost. 2016. Facebook as an online teaching tool: Effects on student participation, learning, and overall course performance. College Teaching 64 (2): 84–94.

    Article  Google Scholar 

  • Carpenter, J., S. Morrison, M. Craft, and M. Lee. 2020. How and why are educators using Instagram? Teaching and Teacher Education 96: 1–12.

    Article  Google Scholar 

  • Couros, A. 2010. Developing personal learning networks for open and social learning. Emerging Technologies in Distance Education 2010: 109–127.

    Google Scholar 

  • Christie, H., and N. Morris. 2021. Using assessed blogs to enhance student engagement. Teaching in Higher Education 26 (4): 573–585.

    Article  Google Scholar 

  • Cinelli, M., G. D. F. Morales, A. Galeazzi, W. Quattrociocchi, and M. Starnini. 2021. The echo chamber effect on social media. Proceedings of the National Academy of Sciences 118 (9).

    Google Scholar 

  • Cubric, M. 2007. Wiki-based process framework for blended learning. Proceedings of the International Symposium on Wikis 11–24.

    Google Scholar 

  • Darvishi, S. 2020. The use of Slack as a social media in higher education: Students perceptions of advantages and disadvantage of Slack during learning process.

    Google Scholar 

  • Dawkins, H. R. 1976. The selfish gene. Oxford University Press.

    Google Scholar 

  • Delmas, P. M. 2017. Using VoiceThread to create community in online learning. TechTrends 61: 595–602.

    Article  Google Scholar 

  • Di Lauro, F., and R. Johinke. 2017. Employing Wikipedia for good not evil: Innovative approaches to collaborative writing assessment. Assessment & Evaluation in Higher Education 42 (3): 478–491.

    Article  Google Scholar 

  • Downes, S. 2007. Learning networks in practice. Emerging Technologies for Learning 2 (4): 20.

    Google Scholar 

  • Ellison, A., and M. Arora. 2013. Harnessing the power of Office 365 to provide a social learning environment through a new Student Portal. Materials and Applied Chemistry 1. https://doi.org/10.7250/eunis.2013.010.

  • Escamilla-Fajardo, P., M. Alguacil, and S. Lopez-Carril. 2021. Incorporating TikTok in higher education: Pedagogical perspectives from a corporal expression sport sciences course. Elsevier 28: 1–13.

    Google Scholar 

  • Fenn, P., and P. Reilly. 2020. Problematizing the use of snapchat in higher education teaching and learning. The Journal of Social Media for Learning 1 (1).

    Google Scholar 

  • Ferris, S. and H. Wilder 2006. Uses and potentials of wikis in the classroom. Innovate 2 (5). http://www.innovateonline.info/index.php?view=article&id=258. Accessed 15 July 2015.

  • Gon, S., and A. Rawekar. 2017. Effectivity of E-learning through WhatsApp as a teaching learning tool. MVP Journal of Medical Sciences 4 (1): 19–25.

    Article  Google Scholar 

  • Green, T., and J. Green. 2018. Flipgrid: Adding voice and video to online discussions. TechTrends 62: 128–130.

    Article  Google Scholar 

  • Griffith Social Media Guidelines. 2018. Internal document. Griffith University.

    Google Scholar 

  • Harris, T. 2020. Can truth survive big tech? Interview. Rebel Wisdom Podcast. https://www.youtube.com/watch?v=wHQQFOv7QgQ. Accessed 5 Feb 2022.

  • He, Y., P. Cook, P. D. Boruff-Jones, and M. T. Bradley. 2019. Combating digital polarization: Teaching undergraduates web literacy using “four moves and a habit”. LOEX 2019 annual conference. https://hdl.handle.net/2022/26759. Accessed 15 Oct 2021.

  • Herrmann, K. J., K. Lindvig, and J. Aagaard. 2021. Curating the use of digital media in higher education: A case study. Journal of Further and Higher Education 45 (3): 389–400.

    Article  Google Scholar 

  • Hou, H. T., T. F. Yu, F. D. Chiang, Y. H. Lin, K. E. Chang, and C. C. Kuo. 2020. Development and evaluation of mindtool-based blogs to promote learners’ higher order cognitive thinking in online discussions: An analysis of learning effects and cognitive process. Journal of Educational Computing Research 58 (2): 343–363.

    Article  Google Scholar 

  • Jiang, S., and A. Ngien. 2020. The effects of Instagram use, social comparison, and self-esteem on social anxiety: A survey study in Singapore. Social Media + Society.

    Google Scholar 

  • Kaçar, I. G. 2021. Academic knowledge formation through blogs: An innovative and multilingual teaching approach. In Futuristic and linguistic perspectives on teaching writing to second language students, 118–140. IGI Global.

    Chapter  Google Scholar 

  • Khan, M., A. Minbashian, and C. MacCann. 2021. College students in the western world are becoming less emotionally intelligent: A cross-temporal meta-analysis of trait emotional intelligence. Journal of Personality 89 (6): 1176–1190.

    Article  Google Scholar 

  • Kuh, G. D. 1996. Guiding principles for creating seamless learning environments for undergraduates. College Student Development 37 (2): 135–148.

    Google Scholar 

  • Kukulska-Hulme, A., E. Beirne, G. Conole, E. Costello, T. Coughlan, R. Ferguson, E. FitzGerald, M. Gaved, C. Herodotou, W. Holmes, C. Mac Lochlain, M. Nic Giolla Mhichíl, B. Rienties, J. Sargent, E. Scanlon, M. Sharples, and D. Whitelock. 2020. Innovating pedagogy 2020: Open university innovation report 8. The Open University.

    Google Scholar 

  • Kwestel, M., and E. F. Milano. 2020. Protecting academic freedom or managing reputation? An evaluation of university social media policies. Journal of Information Policy 10: 151–183.

    Article  Google Scholar 

  • Lanier, J. 2021. Was the internet a horrible mistake? Honestly with Bari Weiss. Podcast. https://www.honestlypod.com/podcast/episode/2a738715/was-the-internet-a-horrible-mistake. Accessed 15 Dec 2021.

  • Lauro, F. D. 2020. ‘If it is not in Wikipedia, blame yourself:’ Edit-a-thons as vehicles for computer supported collaborative learning in higher education. Studies in Higher Education 45 (5): 1003–1014.

    Article  Google Scholar 

  • Li, F., S. Fan, Y. Wang, and J. Lu. 2021. Chinese university students’ experience of WeChat-based English-language vocabulary learning. Education Sciences 11 (9): 554.

    Article  Google Scholar 

  • Masserini, L., and M. Bini. 2021. Does joining social media groups help to reduce students’ dropout within the first university year? Socio-Economic Planning Sciences 73: 100865.

    Article  Google Scholar 

  • Martindale, T., and M. Dowdy. 2010. Personal learning environments. Emerging Technologies in Distance Education 177: 193.

    Google Scholar 

  • McAndrew, E., and J. Johns. 2019. Wikimedian in residence. In Wikimedia at the LILAC information literacy conference.

    Google Scholar 

  • O’Donoghue, M., A. Hoskin, and T. Bell. 2008. Guidelines for podcast production and use in tertiary education. Proceedings Ascilite Melbourne 2008.

    Google Scholar 

  • Panke, S. 2018. Improving civic discourse by fostering web literacy: An interview with Mike Caulfield. AACE Review. Retrieved August 15, 2021 from https://www.aace.org/review/interview-mike-caulfield/. Accessed 15 Dec 2021.

  • ———. 2020. Playful learning: The allure of fanfiction. AACE Review. https://www.aace.org/review/playful-learning-the-allure-of-fanfiction/. Accessed 15 Dec 2021.

  • Panke, S., and J. Stephens. 2018. Beyond the echo chamber: Pedagogical tools for civic engagement discourse and reflection. Journal of Educational Technology & Society 21 (1): 248–263.

    Google Scholar 

  • Panke, S., R. Morse, and S. Stone. 2019. Digital citizenship meets open educational resources: Local government open textbook project. In Proceedings of E-learn: World conference on E-learning in corporate, government, healthcare, and higher education, ed. S. Carliner, 901–912. New Orleans: Association for the Advancement of Computing in Education (AACE).

    Google Scholar 

  • Paterson, N. 2012. Walled gardens: The new shape of the public internet. In Proceedings of the 2012 iConference (iConference ’12), 97–104. New York: Association for Computing Machinery.

    Chapter  Google Scholar 

  • Pomerantz, J., C. Hank, and C. R. Sugimoto. 2015. The state of social media policies in higher education. PLOS ONE 10 (5): e0127485.

    Google Scholar 

  • Prasad, V. 2021. Down with the social media platforms. MedPage Today. Retrieved September 21, 2021 from https://www.medpagetoday.com/opinion/vinay-prasad/93976. Accessed 15 Dec 2021.

  • Reese, S. D., L. Rutigliano, K. Hyun, and J. Jeong. 2007. Mapping the blogosphere: Professional and citizen-based media in the global news arena. Journalism 8 (3): 235–261.

    Article  Google Scholar 

  • Roodt, S. 2013. Using YouTube to support student engagement for the net generation in higher education. Academic Conferences International Limited.

    Google Scholar 

  • Roth, C. 2007. Viable wikis: Struggle for life in the wikisphere. In Proceedings of the 2007 international symposium on wikis, ed. A. Désilets and R. Biddle, 119–124. Montreal: ACM.

    Chapter  Google Scholar 

  • Sen, R., S. Ahmad, A. Phokeer, Z. Farooq, I. Qazi, D. Choffnes, and K. Gummadi. 2017. Inside the walled garden: Deconstructing Facebook’s free basics program. ACM SIGCOMM Computer Communication Review 47 (5): 12–24.

    Article  Google Scholar 

  • Sim, J. W. S., and K. F. Hew. 2010. The use of weblogs in higher education settings: A review of empirical research. Educational Research Review 5 (2): 151–163.

    Google Scholar 

  • Shah, N. 2020. Feel free to unfriend. The Indian Express. Retrieved July 15, 2021 from https://indianexpress.com/article/express-sunday-eye/feel-free-to-unfriend-social-media-6546128/. Accessed 15 Dec 2021.

  • Sharma, M., K. Yadav, N. Yadav, and K. C. Ferdinand. 2017. Zika virus pandemic—Analysis of Facebook as a social media health information platform. American Journal of Infection Control 45 (3): 301–302.

    Google Scholar 

  • Sharples, M., R. de Roock, R. Ferguson, M. Gaved, C. Herodotou, E. Koh, …, and L. H. Wong. 2016. Innovating pedagogy 2016: Open University innovation report 5. Institute of Educational Technology, The Open University.

    Google Scholar 

  • Sigalov, S. E., and R. Nachmias. 2017. Wikipedia as a platform for impactful learning: A new course model in higher education. Education and Information Technologies 22 (6): 2959–2979.

    Article  Google Scholar 

  • Statista. 2021. Online portal for statistics. statista.com/ [last accessed, June 2023].

    Google Scholar 

  • Statista. 2020. Social media usage worldwide. https://www.statista.com/study/12393/social-networks-statista-dossier/. Accessed 15 Dec 2021.

  • Talib, S. 2018. Social media pedagogy: Applying an interdisciplinary approach to teach multimodal critical digital literacy. E-Learning and Digital Media 15 (2): 55–66.

    Article  Google Scholar 

  • Tess, P. A. 2013. The role of social media in higher education classes (real and virtual)–A literature review. Computers in Human Behavior 29 (5): A60–A68.

    Google Scholar 

  • Themelis, C. 2018. Digital well-being: Are devices overwhelming or extending our minds?. AACE Review. https://www.aace.org/review/digital-well-being-are-devices-overwhelming-or-extending-our-minds/ [last accessed, June 2023].

  • Tuhkala, A., and T. Kärkkäinen. 2018. Using Slack for computer-mediated communication to support higher education students’ peer interactions during Master’s thesis seminar. Education and Information Technologies 23 (6): 2379–2397.

    Article  Google Scholar 

  • Van Den Beemt, A., M. Thurlings, and M. Willems. 2020. Towards an understanding of social media use in the classroom: A literature review. Technology, Pedagogy and Education 29 (1): 35–55.

    Article  Google Scholar 

  • Van Baalen-Wood, M., and C. Boggs. 2015. Is anybody there? Podcasting in online learning. In EdMedia+ innovate learning. Association for the Advancement of Computing in Education (AACE), pp. 175–181.

    Google Scholar 

  • Unger, S., M. Rollins, A. Tietz, and H. Dumais. 2021. iNaturalist as an engaging tool for identifying organisms in outdoor activities. Journal of Biological Education 55 (5): 537–547.

    Google Scholar 

  • Wiggins, B. E. 2019. The discursive power of memes in digital culture: Ideology, semiotics, and intertextuality. Routledge.

    Google Scholar 

  • Wikipedia. 2021. List of websites blocked in mainland China. https://en.wikipedia.org/wiki/List_of_websites_blocked_in_mainland_China. Accessed 15 Dec 2021.

  • Xu, L. 2007. Project the wiki way: Using wiki for computer science course project management. Journal of Computing Sciences in Colleges 22 (6): 109–116.

    Google Scholar 

  • Yang, L., T. Sun, M. Zhang, and Q. Mei. 2012. We know what@ you# tag: Does the dual role affect hashtag adoption? In Proceedings of the 21st international conference on World Wide Web, 261–270.

    Chapter  Google Scholar 

  • Yeh, C. C. 2017. An investigation of a podcast learning project for extensive listening. In Asian-focused ELT research and practice: Voices from the far edge, 87.

    Google Scholar 

  • Yeh, H. C., W. Y. Chang, H. Y. Chen, and L. Heng. 2021. Effects of podcast-making on college students’ English speaking skills in higher education. Educational Technology Research and Development 1–23.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Stefanie Panke .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 Springer Nature Singapore Pte Ltd.

About this entry

Check for updates. Verify currency and authenticity via CrossMark

Cite this entry

Panke, S. (2023). Social Media: Friend and Foe. In: Sankey, M.D., Huijser, H., Fitzgerald, R. (eds) Technology-Enhanced Learning and the Virtual University. University Development and Administration. Springer, Singapore. https://doi.org/10.1007/978-981-99-4170-4_15

Download citation

Publish with us

Policies and ethics