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Smart Tourism: A Bibliometric Analysis of Scientific Publications from the Scopus and Web of Science Databases

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Advances in Tourism, Technology and Systems (ICOTTS 2020)

Part of the book series: Smart Innovation, Systems and Technologies ((SIST,volume 209))

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Abstract

This research aimed to identify the most developed themes in the field of Smart Tourism (ST). To this end, a search was carried out in Scopus and Web of Science (WoS) databases on March 3, 2020. The search was based on the terms “Intelligent”, “Tourism” and “Smart”. In Scopus database, 128 publications were counted and in WoS database 73 publications were found, of which 32 were duplicated in the Scopus database. A bibliometric analysis based on 169 publications was developed using the VOSviewer software and the term co-occurrence technique. Three thematic areas (clusters) were identified that are related to each other. The first cluster links the concept of ST with the concept of Smart City and the use of the internet in the tourism sector. The second cluster focuses on studies that measure satisfaction and determine the preferences of the tourist and/or visitor. The third cluster, relates the concept of ST with the use of more advanced communication technologies available for tourists and/or visitors, which are easy to use and provide greater convenience to the user.

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Acknowledgments

The authors are grateful to the Foundation for Science and Technology (FCT. Portugal) for financial support by national funds FCT/MCTES to CIMO (UIDB/00690/2020).

UNIAG. R&D unit funded by the FCT. Portuguese Foundation for the Development of Science and Technology. Ministry of Science. Technology and Higher Education. Project n.o UIDB/04752/2020.

Author information

Authors and Affiliations

  1. Escola Superior Agrária, Instituto Politécnico de Bragança, Centro de Investigação de Montanha, Bragança (CIMO), Campus Santa Apolónia, 5300-253, Bragança, Portugal

    Maria I. B. Ribeiro & António J. G. Fernandes

  2. Escola Superior de Tecnologia e Gestão, Instituto Politécnico de Bragança, Unidade de Pesquisa Aplicada em Gestão – IPB, Campus de Santa Apolónia, Bragança, Portugal

    Isabel M. Lopes

  3. Centro ALGORITMI da Universidade do Minho, Guimarães, Portugal

    Maria I. B. Ribeiro, António J. G. Fernandes & Isabel M. Lopes

Authors
  1. Maria I. B. Ribeiro
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  2. António J. G. Fernandes
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  3. Isabel M. Lopes
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Corresponding author

Correspondence to Isabel M. Lopes .

Editor information

Editors and Affiliations

  1. Institute of Accounting and Administration of Porto (ISCAP), Polytechnic of Porto, São Mamede de Infesta, Portugal

    António Abreu

  2. School of Hospitality and Tourism, Polytechnic Institute of Porto, Vila do Conde, Portugal

    Dália Liberato

  3. Facultade de Ciencias Empresariais e Turismo As Lagoas, University of Vigo, Ourense, Spain

    Elisa Alén González

  4. Universidad de Cartagena, Cartagena, Colombia

    Juan Carlos Garcia Ojeda

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Ribeiro, M.I.B., Fernandes, A.J.G., Lopes, I.M. (2021). Smart Tourism: A Bibliometric Analysis of Scientific Publications from the Scopus and Web of Science Databases. In: Abreu, A., Liberato, D., González, E.A., Garcia Ojeda, J.C. (eds) Advances in Tourism, Technology and Systems. ICOTTS 2020. Smart Innovation, Systems and Technologies, vol 209. Springer, Singapore. https://doi.org/10.1007/978-981-33-4260-6_1

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