Abstract
The COVID-19 pandemic has had and still has an unprecedented impact on the museum sector, which did not escape the dramatic social and economic effects of the pandemic. By 2020, major museums lost 77% of their visitors. And the effect was felt all over the world, including Portugal. Despite many weaknesses and structural shortcomings in the sector, there have been several attempts to overcome the constraints of the COVID-19 crisis, such as the dissemination of content on the Internet and in social networks. In this article, the main objective is to investigate the digital transformation, resulting from the technological innovation implemented in the offer of Museu Santa Casa da Misericórdia do Porto. Through an exploratory-descriptive investigation with a qualitative approach based on an interview with the Director of the Museu da Santa Casa da Misericórdia in Porto, our aim was to assess the response given by the museum in times of pandemic.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Silva, F., Borges, I., Costa, E., Pinto, A.S., Abreu, A.: Digital adaptation of the Portuguese museums educational service in a pandemic context—case study. In: de Mesquita A, Abreu A, Carvalho JV (eds) ICITED 2021. Smart innovation, systems and technologies (2021)
UNWTO: World tourism barometer 18(1) (2020)
UNWTO: Tourism and Intangible Cultural Heritage, 1ª UNWTO, Madrid (2012)
Richards, G. (ed.): Cultural Tourism in Europe. Cabi, Wallingford (re-issued in 2005 in electronic format by the Association for Tourism and Leisure Education (ATLAS) www.atlas.euro.org) (1996)
MacCannell, D.: The Tourist: A New Theory of the Leisure Class. Schoken Books, Nova Iorque (1976)
Richards, G.: The Impact of Culture on Tourism. OECD, Paris (2009)
Bauman, Z.: Globalização: as conseqüências humanas. Zahar, Rio de Janeiro (2001)
Griffiths, A.: Media Technology and Museum Display: a Century of Accommodation and Conflict, in Rethinking Media Changes, pp. 375–389. MIT Press, London (2003). http://web.mit.edu/comm-forum/legacy/papers/griffiths.html
Muchacho, R.: Museus virtuais: a importância da usabilidade na mediação entre o público e o objecto museológico. In: CONGRESSO DA ASSOCIAÇÃO PORTUGUESA DE CIÊNCIAS DA COMUNICAÇÃO, 4, 2005, Aveiro. Livro de Actas do, pp. 154–1547. Universidade de Aveiro, Aveiro (2005)
Yin, R.K.: Discovering the future of the case study. Method in evaluation research. Eval. Practice 15(3), 283–290 (1994)
Bardin, L.: A Análise de Conteúdo na Perspetiva de Bardin, p. 70. Edições, Lisboa (2009)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
About this paper
Cite this paper
Leite, S., Borges, I., Costa, E., Machado, A., Braga, J.L., Mota, S. (2022). The Role of Museums in Times of Pandemic—Museu da Misericórdia do Porto Case Study. In: Carvalho, J.V.d., Liberato, P., Peña, A. (eds) Advances in Tourism, Technology and Systems. Smart Innovation, Systems and Technologies, vol 284. Springer, Singapore. https://doi.org/10.1007/978-981-16-9701-2_42
Download citation
DOI: https://doi.org/10.1007/978-981-16-9701-2_42
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-16-9700-5
Online ISBN: 978-981-16-9701-2
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)