Abstract
Nowadays, many organizations use customer reviews to improve their business. They analyze the reviews given by the customer to get a concrete decision about the quality of the products or services provided by them. Sentiment Analysis in recent times has come up in a broad way for the analysis of the customer reviews and comments to know the customer views regarding consumer products or services. Through sentiment analysis, the attitude of the customers toward the product can be easily determined. In this paper, we used movie reviews dataset to extract the sentiment of viewers using machine learning approaches. We have used Word2Vec feature extraction method to obtain features from movie reviews. An arithmetic mean of the word vectors is obtained along each dimension and, thereafter, the same mean vector is used to train the different machine learning classifiers. The same method is used on performance classifiers against the available test data. Our proposed model yields an overall good performance based on accuracy, recall, and F1 score. Finally, we made a comparative analysis, among various methods used here based on their performance.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
El Rahman, S.A., AlOtaibi, F.A., AlShehri, W.A.: Sentiment analysis of twitter data. In: International Conference on Computer and Information Sciences (ICCIS), Aljouf, Kingdom of Saudi Arabia (2019)
Singh, V.K., Piryani, R., Uddin, A., Waila, P.: Sentiment analysis of movie reviews: a new feature-based heuristic for aspect-level sentiment classification. In: 2013 International Multi-Conference on Automation, Computing, Communication, Control and Compressed Sensing (iMac4s), IEEE, Kottayam, Kerala, India, pp. 712–717 (2013)
Chen, X.D.: Research on sentiment dictionary based emotional tendency analysis of Chinese microblog. Huazhong University of Science & Technology (2012)
Fan, Z., Su, L., Liu, X., Wang, S.: Multi-label Chinese question classification based on word2vec. In: 2017 4th International Conference on Systems and Informatics (ICSAI), Hangzhou, pp. 546–550 (2017)
Ling, P., Geng, C., Menghou, Z., Chunya, L.: What do seller manipulations of online product reviews mean to consumers? In: HKIBS Working Paper Series 070–1314. Hong Kong Institute of Business Studies, Lingnan University, Hong Kong (2014)
Pang, B., Lee, L., Vaithyanathan, S.: Thumbs up?: sentiment classification using machine learning technique [C]. In: Proceedings of the ACL-02 Conference on Empirical Methods in Natural Language Processing (2002)
Ye, Q., Zhang, Z., Law, R.: Sentiment classification of online reviews to travel destinations by supervised machine learning approached [J]. Expert Syst. Appl. 36(3), 6527–6535 (2009)
Raja, H., Ilyas, M.U., Saleh, S., Liu, A.X., Radha, H.: Detecting national political unrest on twitter. In: 2016 IEEE International Conference on Communications (ICC). IEEE, Kuala Lumpur, Malaysia, pp. 1–7 (2016)
Xie, L., Zhou, M., Sun, M.: Hierarchical structure based hybrid approach to sentiment analysis of chinese micro blog and its feature extraction. J. Chinese Inf. Process. 26(1), 73–83 (2012)
Zhang, X., Yu, Q.: Hotel reviews sentiment analysis based on word vector clustering. In: 2017 2nd IEEE International Conference on Computational Intelligence and Applications, Beijing, China (2017)
Xue, B., Fu, C., Shaobin, Z.: A study on sentiment computing and classification of sina weibo with word2vec. In: 2014 IEEE International Congress on sa (BigData Congress). IEEE, Anchorage, AK, USA, pp. 358–363 (2014)
Lilleberg, J., Zhu, Y., Zhang, Y.: Support vector machines and word2vec for text classification with semantic features. In: 2015 IEEE 14th International Conference on Cognitive Informatics & Cognitive Computing (ICCI* CC). IEEE, pp. 136–140 (2015)
Tripathy, A., Agrawal, A., Rath, S.K.: Classification of sentiment reviews using n-gram machine learning approach. Expert Syst. Appl. 57, 117–126 (2016)
Maas, A., Daly, R., Pham, P., Huang, D., Ng, A., Potts, C.: Learning word vectors for sentiment analysis. In: 49th Annual Meeting of the Association for Computational Linguistics. Human Language Technologies, vol. 1, pp. 142–150 (2011)
Keerthi Kumar, H.M., Harish, B.S., Darshan, H.K.: Sentiment analysis on IMDb movie reviews using hybrid feature extraction method. Int. J. Inter. Multimedia Artif. Intell. 109–114 (2018).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
About this paper
Cite this paper
Khan, A., Majumdar, D., Mondal, B. (2021). Machine Learning Approach to Sentiment Analysis from Movie Reviews Using Word2Vec. In: Pan, I., Mukherjee, A., Piuri, V. (eds) Proceedings of Research and Applications in Artificial Intelligence. Advances in Intelligent Systems and Computing, vol 1355. Springer, Singapore. https://doi.org/10.1007/978-981-16-1543-6_12
Download citation
DOI: https://doi.org/10.1007/978-981-16-1543-6_12
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-16-1542-9
Online ISBN: 978-981-16-1543-6
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)