Skip to main content

Understanding Environmentally Friendly Consumer Behavior

  • Conference paper
  • First Online:
Regional Conference on Science, Technology and Social Sciences (RCSTSS 2014)

Abstract

Over the last ten years, green marketing and ethical consumerism have changed ominously. Consumer attitudes and beliefs regarding the importance of environmentally friendly behavior have become more important. Environmental degradation and consumers’ behavior have been identified as the main cause of ecological deterioration. Consequently, the impact of environmental deprivation of human life has captured academicians and researchers’ interest across the world. Also, customers must be alert and aware about environmental issues whereby responsible customers must take appropriate initiatives to protect the environment. The initiatives include reducing the consumption of non-green products and using environmentally friendly products and biodegradable products, recycling products, and optimizing energy efficient products. Tighter government regulations on the environment can help curb environmental problems facing the nation. Governments must go beyond the present requirements and initiate a new system of green policy that would strengthen and preserve the environment. By adapting the survey done by Greendex (2010), the main objectives of this study are to measure environmentally friendly consumer behavior and sustainable consumption. The respondents in this study are adult consumers, and the Statistical Package for the Social Sciences (SPSS) and SEM version 21.0 are used to analyze preliminary data, descriptive analyses and to test the hypotheses. In summary, this study contributes to theoretical and practical knowledge for government policy makers and academicians of environmentally friendly consumer behaviors in Malaysia.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  • Ahmad, S. N. B., & Juhdi, N. (2008). Consumer’s perception and purchase intentions towards organic food products: Exploring the attitude among Malaysian consumers. http://www.pbfeam2008.bus.qut.edu.au/papers/documents/SitiNorBayaahAhmad_Final.pdf. Accessed May 2014.

  • Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behaviour. Englewood Cliffs, NJ: Prentice-Hall.

    Google Scholar 

  • Banerjee, S. B. (1998). Corporate environmentalism: Perspective from organisational learning. Management Learning, 29(2), 147–164.

    Article  Google Scholar 

  • Barakat, S., & Cairns, G. (2002). Environmental orientation and corporate strategy: On the way to corporate sustainability? Paper presented at the 10th international conference of the Greening of Industry Network June 23–26, Göteborg, Sweden. https://gin.confex.com/gin/archives/2002/papers/010087Barakat.pdf. Accessed April 2014.

  • Barber, N. (2010). “Green” wine packaging: Targeting environmental consumers. International Journal of Wine Business Research, 22(4), 423–444.

    Article  Google Scholar 

  • Cheah, I., & Phau, I. (2011). The influence of eco literacy, interpersonal influence and value orientation. Marketing Intelligence & Planning, 29(5), 452–472.

    Google Scholar 

  • Chukwuma, C. S. (1998). Environmental issues an dour chemical world–the need for a multidimensional approach in environmental safety, health and management. Environmental Management and Heath, 9(3), 136–143.

    Google Scholar 

  • Chyong, H. T., Phang, G., Hasan, H., & Bunch, M. R. (2006). Going green: A study of consumers’ willingness to pay for green products in Kota Kinabalu. International Journal of Business and Society, 7(2), 40–54.

    Google Scholar 

  • Dawkins, J., & Lewis, S. (2003). CSR in stakeholder expectations: And their implication for company strategy. Journal of Business Ethics, 44(2/3), 185.

    Article  Google Scholar 

  • Dimitriades, S. Z. (2007). Business Ethics and corporate social responsibility in the e-economy: A commentary. Electronic Jouranl of Busibness Ethics and Organization Studies, 12(2).

    Google Scholar 

  • D’Souza, C., Taghian, M., & Lamb, P. (2006). An empirical study on the influence of environmental labels on consumers. Corporate Communications, 11(2), 162–173.

    Article  Google Scholar 

  • Dummett, K. (2006). Drivers for corporate environmental responsibility. Environment Development and Sustainability, 8, 375–389.

    Article  Google Scholar 

  • Dunn, S. C., Seaker, R. F., & Waller, M. A. (1994). Latent variables in business logistics research: Scale development and validation. Journal of Business Logistics, 15(2), 145–172.

    Google Scholar 

  • Fischer, K., & Schot, J. (Eds.). (1993). Environmental strategies for industry: International perspectives on research needs and policy implications. Washington: Island Press.

    Google Scholar 

  • Forbes, S. L., Cohen, D. A., Cullen, R., Wratten, S. D., & Fountain, J. (2009). Consumer attitudes regarding environmentally sustainable wine: an exploratory study of the New Zealand market place. Journal of Cleaner Production, 17(13), 1195–1199.

    Article  Google Scholar 

  • Foster, D. R., et al. (2003). The importance of land-use and its legacies to ecology and environmental management. BioScience, 53, 77–88.

    Article  Google Scholar 

  • Greendex. (2010). http://environment.nationalgeographic.com/environment/greendex/. Accessed October 2010.

  • Grunert, S. (1993). Everybody seems concern about the environment but is this concern reflected in (Danish) consumers’ food choice? European Advances in Consumer Research, 1, 428–433.

    Google Scholar 

  • Haron, S. A., Paim, L., & Yahaya, N. (2005). Towards sustainable consumption: An examination of environmental knowledge among Malaysians. International Journal of Consumers Studies, 29(5), 426–436.

    Article  Google Scholar 

  • Hatcher, L. (1994). A step-by-step approach to using the SAS ® System for factor analysis and structural equation modeling. Cary, NC: SAS Institute Inc.

    Google Scholar 

  • Mat Said, A., Ahmadun, F., Paim, L., & Masud, J. (2003). Environmental concerns, knowledge and practices gap among Malaysian teachers. International Journal of Sustainability in Higher Education, 4(4), 305–313.

    Article  Google Scholar 

  • Myers, N. (1997). Environmental refugees. Population and Environment, 19(2), 167–182.

    Article  Google Scholar 

  • Nunnally, J. C. (1978). Psychometric methods. New York: McGraw-Hill.

    Google Scholar 

  • Oskamp, C., & Saunders, C. (2003). The emerging field of conservation psychology. Human Ecology Review, 10, 137–149.

    Google Scholar 

  • Ramly, Z., Hashim, H., Yahya, W. K., & Mohamed, S. A. (2012). Environmentally conscious behavior among Malaysian consumers: An empirical analysis. Jurnal Pengurusan, 35, 111–121.

    Google Scholar 

  • Servaes, H., & Tamayo, A. (2013). The impact of corporate social responsibility on firm value: The role of customer awareness. Management Science, 59(5), 1045–1061.

    Article  Google Scholar 

  • Steenkamp, J. E. M., & Van Trijp, H. C. M. (1991). The use of LISREL in validating marketing constructs. International Journal of Research in Marketing, 8(4), 283–299.

    Article  Google Scholar 

  • Steger, U., Lu, W., & Fang, Z. (2003). Greening Chinese business: Barriers, trends and opportunities for environmental management. Sheffield: Greenleaf.

    Google Scholar 

  • Steurer, R. (2010). The role of governments in corporate social responsibility: Characterising public policies on CSR in Europe; in: Policy sciences, (Vol. 43(1), pp. 49–72). www.bath.ac.uk/management/cri/pubpdf/Research…/16_Bichta.pdf. Accessed August 1, 2014.

  • Tan, B. C., & Lau, T. C. (2010). Attitude towards the environment and green products: Consumers’ perspective. Management Science and Engineering, 4(2), 27–39.

    Google Scholar 

  • Varadarajan, P. R. (1992). Marketing contribution to the strategy dialogue: The view from a different looking glass. Academy of Marketing Science, 20(Fall), 335–344.

    Article  Google Scholar 

  • Wang, C. (2010). The concept of sustainable consumption and production. Retrieved March, 2015, from http://www.greengrowth.org/download/2010/Malaysia/TheConceptofSCP.ChuanrongWang.pdf.

  • Wood, D. (1991). Corporate social performance revisited. Academy of Management Review, 16(4), 691–718.

    Google Scholar 

  • Yahya, W. K., & Che Ha, N. (2013). The relationship between environmental issues and organisational performance. International Journal of Business and Society, 14(1), 111–134.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Wan Kalthom Yahya .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer Science+Business Media Singapore

About this paper

Cite this paper

Yahya, W.K., Musa, N.D., Hashim, N.H. (2016). Understanding Environmentally Friendly Consumer Behavior. In: Abdullah, M., Yahya, W., Ramli, N., Mohamed, S., Ahmad, B. (eds) Regional Conference on Science, Technology and Social Sciences (RCSTSS 2014). Springer, Singapore. https://doi.org/10.1007/978-981-10-1458-1_82

Download citation

  • DOI: https://doi.org/10.1007/978-981-10-1458-1_82

  • Published:

  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-10-1456-7

  • Online ISBN: 978-981-10-1458-1

  • eBook Packages: Social SciencesSocial Sciences (R0)

Publish with us

Policies and ethics