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Zusammenhänge zwischen Persönlichkeitsmerkmalen und Reputationskompetenzen

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Online-Reputationskompetenz von Mitarbeitern

Zusammenfassung

Die Reputation eines Unternehmens stellt ein wichtiges immaterielles Gut dar, das erheblich zu seiner Wertschöpfung beiträgt. Auf unterschiedliche Weise kann auf die Unternehmensreputation eingezahlt werden, sie kann jedoch auch Gefahren ausgesetzt sein. Vor allem Kompetenzen von Mitarbeitenden im Umgang mit sozialen Medien können die Reputation positiv beeinflussen oder gefährden. Diese Reputationskompetenz umfasst laut Walsh, Schaarschmidt und von Kortzfleisch (2016) fünf verschiede Einzelkompetenzen hinsichtlich des Umgangs mit sozialen Medien. Die vorliegende Studie untersucht, inwieweit die Persönlichkeitsmerkmale der Dunklen Triade in Zusammenhang mit Reputationskompetenz in sozialen Medien stehen. Die Ergebnisse der empirischen Studie zeigen, dass Narzissmus einen positiven Einfluss auf Reputationskompetenz in Bezug auf soziale Medien hat, während Psychopathie und Machiavellismus die Reputationskompetenz in sozialen Medien jeweils negativ beeinflussen.

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Correspondence to Gianfranco Walsh .

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Schwinn, C., Hammes, E., Brylla, D., Walsh, G. (2019). Zusammenhänge zwischen Persönlichkeitsmerkmalen und Reputationskompetenzen. In: Schaarschmidt, M., Walsh, G., von Korflesch, H. (eds) Online-Reputationskompetenz von Mitarbeitern. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-25487-2_7

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