Abstract
Nowadays product-oriented companies are facing the need to focus on the service rather than the product alone. By following a Service-Dominant Strategy, we need to focus on the ecosystem embodying the collaboration to provide such a service. This collaborative perspective on value creation and value sharing is the foundation for designing new business models within the ecosystem. We take the lessons learned in the car-leasing domain on the development of a Service-Dominant Strategy to design a tool supporting the transition from product focus to Product-Service ecosystems.
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Lüftenegger, E., Comuzzi, M., Grefen, P. (2013). The Service-Dominant Ecosystem: Mapping a Service Dominant Strategy to a Product-Service Ecosystem. In: Camarinha-Matos, L.M., Scherer, R.J. (eds) Collaborative Systems for Reindustrialization. PRO-VE 2013. IFIP Advances in Information and Communication Technology, vol 408. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-40543-3_3
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DOI: https://doi.org/10.1007/978-3-642-40543-3_3
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