Abstract
This research-in-progress article tries to examine Kuwaiti citizens’ perceptions of e-Government quality and its influence on their decision to use (or not to use) the official Kuwaiti portal. Specifically, it tries to examine an attitudinal model linking three groups of e-Government quality attributes and e-Government use as measured by number of visits and transactions. The statistical analyses of responses collected from a sample of Kuwaiti citizens highlight the importance of e-Government quality for inducing citizens’ use.
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Aladwani, A.M. (2013). The Relationship between Portal Quality and Citizens’ Acceptance: The Case of the Kuwaiti e-Government. In: Rocha, Á., Correia, A., Wilson, T., Stroetmann, K. (eds) Advances in Information Systems and Technologies. Advances in Intelligent Systems and Computing, vol 206. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-36981-0_24
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DOI: https://doi.org/10.1007/978-3-642-36981-0_24
Publisher Name: Springer, Berlin, Heidelberg
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