Abstract
Launching smart city activities and projects requires political support. For sustainable approaches, a concrete strategy, and leadership endorsement from the municipal government is crucial. In accordance with the most prevalent definitions of a smart city, postulating that a city must enhance quality of life and provide benefits to the people living and working there, this book chapter focuses on one specific aspect of public value, the value it can bring to citizens. Through discussion of earlier theoretical approaches and empirical evidence, we provide a framework to better capture, analyze and model value creation in a given municipal ecosystem. By analyzing two different cases—Amsterdam and Winterthur—it becomes clear that “smartness” is not just a state to be achieved, but rather the enablement of processes that continuously and dynamically change the city, improving quality of life by providing different benefits and amenities. The key enablers to develop an ecosystem for a smarter city strategy involve Private-Public-Partnership models, the direct involvement of citizens, the availability of data infrastructures, and social interaction platforms.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Ajuntament de Barcelona. (2016). Mesura de govern: Transició cap a la Sobirania Tecnològica. Pla “Bercelona Ciutat Digital”. Retrieved March 10, 2018, from http://ajuntament.barcelona.cat/digital/sites/default/files/pla_ciutat_digital_mdgovern.pdf
Alawadhi, S., Aldama-Nalda, A., Chourabi, H., Gil-Garcia, J. R., Leung, S., Mellouli, S., … Walker, S. (2012). Building understanding of smart city initiatives. In H. J. Scholl et al. (Eds.), Electronic government (Vol. 7443, pp. 40–53). Berlin/Heidelberg, Germany: Springer.
Angelidou, M. (2016). Four European smart city strategies. International Journal of Social Science Studies, 4(4), 3–11.
Anthopoulos, L., Janssen, M., & Weerakkody, V. (2016). A unified smart city model (USCM) for smart city conceptualization and benchmarking. International Journal of Electronic Government Research (IJEGR), 12(2), 77–93.
Bicar. (2017). Bicar. Retrieved July 11, 2018, from https://www.shareyourbicar.com/
Carabias, V., Eschenauer, U., Kuehn, T., Lobsiger-Kägi, E., & Mildenberger, T. (2016). Regulating energy demand: Recommendations for the use of smart meter data and demand side management. Gaia, 25(3), 217–219.
Castri, R., Wemyss, D., Cellina, F., De Luca, V., Frick, V., Lobsiger-Kägi, E., … Carabias, V. (2016, July). Triggering electricity-saving through smart meters: Play, learn and interact using gamification and social comparison. Proceedings of Feedback in energy demand reduction: Examining evidence and exploring opportunities (pp. 248–256). Edinburgh.
Chourabi, H., Nam, T., Walker, S., Gil-Garcia, J. R., Mellouli, S., Nahon, K., … Scholl, H. J. (2012, January) Understanding smart cities: An integrative framework. Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) (pp. 2289–2297).
Cook, M. E., & Harrison, T. M. (2014). Using public value thinking for government IT planning and decision-making. Proceedings of the 15th Annual International Conference on Digital Government Research, June 2014.
Cordella, A., & Bonina, C. (2012). A public value perspective for ICT enabled public sector reforms: A theoretical reflection. Government Information Quarterly, 29, 512–520.
Dameri, R. P. (2017). Smart city definition, goals and performance. In Smart city implementation. Creating economic and public value in innovative urban systems (pp. 1–22). Berlin, Germany: Springer.
Effing, R., & Groot, B. P. (2016). Social smart city: Introducing digital and social strategies for participatory governance in smart cities. 15th IFIP WG 8.5 International Conference (EGOV 2016), September 2016 (pp. 241–252).
Fietkiewicz, K. J., Mainka, A., & Stock, W. G. (2017). eGovernment in cities of the knowledge society. An empirical investigation of smart cities’ governmental websites. Government Information Quarterly, 34(1), 75–83.
Fraefel, M., Haller, S., Gschwend, A. (2017). Big data in the public sector. Linking cities to sensors. 16th IFIP Electronic Government (EGOV) and 9th Electronic Participation (ePart) Conference, September 2017.
Gil-Garcia, J. R., Pardo, T. A., & Nam, T. (2015). What makes a city smart? Identifying core components and proposing an integrative and comprehensive conceptualization. Information Polity, 20(1), 61–87.
Griffinger, R., Fertner, C., Kramar, H., Kalasek, R., Pichler-Milanović, N., & Meijers, E. (2007). Smart cities: Ranking of European medium-sized cities, final report. Vienna TU: Centre of Regional Science.
Haller, S., Neuroni, A., Fraefel, M., & Sakamura, K. (2018). Perspectives on smart cities strategies: Sketching a framework and testing first uses. In A. Anneke Zuiderwijk & C. Hinnant (Eds.), Proceedings of 19th annual international conference on digital government research (dg.o’18). New York: ACM. Article 4, 9 pages.
Harrison, T. M., Guerrero, S., Burke, G. B., Cook, M., Cresswell, A., Helbig, N., … Pardo, T. (2011). Open government and e-government: Democratic challenges from a public value perspective. Proceedings of the 12th Annual International Digital Government Research Conference Digital Government Innovation in Challenging Times, June 2011.
Harrison, T. M., Guerrero, S., Burke, G. B., Cook, M., Cresswell, A., Helbig, N., … Pardo, T. (2012). Open government and e-government: Democratic challenges from a public value perspective. Information Polity, 17, 83–97.
Jackson, D. J. (2011). What is an innovation ecosystem. National Science Foundation, 1.
Jaekel, M. (2015). Smart City wird Realität: Wegweiser für neue Urbanitäten in der Digitalmoderne. Berlin, Germany: Springer.
Karunasena, K., & Deng, H. (2012). Critical factors for evaluating the public value of e-government in Sri Lanka. Government Information Quarterly, 29, 76–84.
Klievink, B., Neuroni, A., Fraefel, M., & Zuiderwijk, A. (2017). Digital strategies in action: A comparative analysis of national data infrastructure development. Proceedings of the 18th Annual International Conference on Digital Government Research - dg.o’17, June 2017 (pp. 129–138).
Lobsiger-Kägi, E., Frick, V., Musiolik, J., Moser, C., Carabias-Hütter, V., Bernegger, H., … Günther, C. (2016). Leitfaden Smarte Quartiere: Ideenentwicklung und Prozessgestaltung für Genossenschaften und andere Akteure der Quartierentwicklung. Winterthur, Switzerland: ZHAW.
Macadar, M. A., Porto, J. B., & Luciano, E. (2016). Smart city: A rigorous literature review of the concept from 2000 to 2015. In Electronic government and electronic participation: Joint proceedings of Ongoing research, PhD papers, posters and workshops of IFIP Egov and EPart 2016 (pp. 203–210). Amsterdam: IOS Press.
Meynhardt, T. (2009). Public value inside: What is public value creation? International Journal of Public Administration, 33(3–4), 192–219.
Moore, M. H. (1995). Creating public value: Strategic Management in Government. Cambridge, MA: Harvard University Press.
Nam, T., & Pardo, T. A. (2011). Conceptualizing smart city with dimensions of technology, people, and institutions. In Proceedings of the 12th annual international digital government research conference: Digital government innovation in challenging times (pp. 282–291). New York: ACM.
Novatlantis. (2011). Smarter living. Moving forward to a sustainable energy future with the 2000 watt society. Bern, Switzerland: Swiss Federal Office for Buildings and Logistics.
OECD. (2010). Amsterdam, The Netherlands. Higher education in regional and city development series. Paris: OECD.
Osella, M., Ferro, E., & Pautasso, E. (2017). Towards a methodological approach to assess public value in smart cities. In J. R. Gil-Garcia, T. Pardo, & T. Nam (Eds.), Smarter as the new urban agenda. Public administration and information technology (Vol. 11, pp. 129–148). Cham, Switzerland: Springer.
Porto, J., & Macadar, M. (2017). Assessment methodology in smart cities based on public value. In Proceedings of the 18th Annual International Conference on Digital Government Research - dg.o’17, June 2017.
Puron-Cid, G. (2017). From technology to social development: Applying a public value perspective to digital government in local governments in Mexico. Proceedings of the 18th Annual International Conference on Digital Government Research - dg.o’17, June 2017.
Rowe, G., & Frewer, L. J. (2000). Public participation methods: A framework for evaluation. Science, Technology, and Human Values, 25(1), 3–29.
SECO. (2015). eID-Ökosystem Modell, Projektabschlussbericht, Bern. Retrieved July 1, 2017, from https://www.egovernment.ch/index.php/download_file/force/574/3379/
Smart City Winterthur. (2018). Smart City Winterthur. Retrieved March 9, 2018, from http://smartcitywinterthur.ch/
van Lente, H., Hekkert, M., Smits, R., & van Waveren, B. (2003). Roles of systemic intermediaries in transition processes. International Journal of Innovation Management, 7, 247–279.
van Winden, W., Oskam, I., van den Buuse, D., Schrama, W., & van Dijck, E. (2016). Organising smart city projects: Lessons from Amsterdam. Amsterdam: Hogeschool van Amsterdam. Retrieved July 1, 2017, from http://www.hva.nl/carem/publicaties/content/publicaties-algemeen/2016/organising-smart-city-projects.html
Walser, K., & Haller, S. (2016). Smart governance in smart cities. In A. Meier & E. Portmann (Eds.), Smart city: Strategie, governance und Projekte (pp. 19–46). Berlin, Germany: Springer.
Zwahlen, M., Yildirim, O., Eschenauer, U., & Carabias, V. (2016). Konzepte für die Zukunft: Eine Delphi-Umfrage zu Smart Cities liefert konkrete Ansätze. VSE Bulletin, 12, 16–19.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Neuroni, A.C., Haller, S., van Winden, W., Carabias-Hütter, V., Yildirim, O. (2019). Public Value Creation in a Smart City Context: An Analysis Framework. In: Rodriguez Bolivar, M.P. (eds) Setting Foundations for the Creation of Public Value in Smart Cities. Public Administration and Information Technology, vol 35. Springer, Cham. https://doi.org/10.1007/978-3-319-98953-2_3
Download citation
DOI: https://doi.org/10.1007/978-3-319-98953-2_3
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-98952-5
Online ISBN: 978-3-319-98953-2
eBook Packages: Political Science and International StudiesPolitical Science and International Studies (R0)