Abstract
In recent years, various studies have shown the importance of instituting Work Debate Spaces (WDS) within companies to improve safety management, team performance and team members’ health within organizations [12, 16]. For years, ergonomists have been using simulation in various projects as a method for eliciting workers’ actual activity in the discussions [19]. The aim of the paper is to show how a cross-simulation method implemented in WDS can contribute to foster collective learning and improve professional practices and procedures in a high risk organization. This paper will present in a first part the context and the theoretical framework of the action research and the cross-simulation’ methodological device built by the researchers. In a second part, it will develop the results of an experiment carried out by using the cross-simulation device in WDS in a road-tunnel operating company. We will conclude presenting the conditions and limits for both the cross-simulation method and WDS to be effective.
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Casse, C. (2019). Event Cross-Simulation: A Tool for Structuring Debates on Work, Enhancing Collective Learning and Improving Safety Management. In: Bagnara, S., Tartaglia, R., Albolino, S., Alexander, T., Fujita, Y. (eds) Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018). IEA 2018. Advances in Intelligent Systems and Computing, vol 821. Springer, Cham. https://doi.org/10.1007/978-3-319-96080-7_31
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DOI: https://doi.org/10.1007/978-3-319-96080-7_31
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