Abstract
Incorporating context in business process descriptions has found increasing interest in the business process management (BPM) community. Most approaches are based on a notion of context as a static representation of relevant aspects of a process. This paper proposes that an understanding of context as a process that generates subjective views of context is more beneficial for business process applications. The paper develops a subject-oriented model for the alignment of the individual contextual views of workers and business process experts, as the basis of a framework for developing methods and tools for interactional context.
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Kannengiesser, U., Totter, A., Bonaldi, D. (2014). An Interactional View of Context in Business Processes. In: Zehbold, C. (eds) S-BPM ONE - Application Studies and Work in Progress. S-BPM ONE 2014. Communications in Computer and Information Science, vol 422. Springer, Cham. https://doi.org/10.1007/978-3-319-06191-7_3
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DOI: https://doi.org/10.1007/978-3-319-06191-7_3
Publisher Name: Springer, Cham
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