Abstract
Elicitation of business process knowledge can be facilitated by visualization of conceptual process models. Models of collaborative business processes with actors participating in different roles are complex constructs with flows of individual activities that are coupled via acts of communication. The processes of elicitation in such cases can benefit from separating the modeling process for each role and let actors focus on their own contribution to work and their communication with other roles. This paper identifies concepts for model visualization and modeling support that enable a modeling process distributed across role while maintaining one consistent overall model representation. A prototypical implementation of these concepts using distributed tangible tabletop interfaces is presented and results of exploratory tests are discussed. Based on this results the introduced concepts are refined end extended together with an industry partner to create a table top device which can be used in real world model elicitation scenarios.
Access provided by Autonomous University of Puebla. Download to read the full chapter text
Chapter PDF
Similar content being viewed by others
Keywords
References
Adamides, E., Karacapilidis, N.: A knowledge centred framework for collaborative business process modelling. Business Process Management Journal 12(5), 557–575 (2006)
Brown, R., Recker, J., West, S.: Using virtual worlds for collaborative business process modeling. Business Process Management Journal 17(3), 546–564 (2011)
de Cesare, S., Serrano, A.: Collaborative modeling using uml and business process simulation. In: Proceedings of HICSS 2006. IEEE Press (2006)
Crapo, A., Waisel, L., Wallace, W., Willemain, T.: Visualization and the process of modeling: a cognitive-theoretic view. In: Proceedings of the Sixth ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, pp. 218–226. ACM Press, New York (2000)
Dann, H.D.: Variation von Lege-Strukturen zur Wissensrepräsentation. In: Scheele, B. (ed.) Struktur-Lege-Verfahren als Dialog-Konsens-Methodik., Arbeiten zur sozialwissenschaftlichen Psychologie, vol. 25, pp. 2–41. Aschendorff (1992)
Decker, G., Weske, M.: Towards collaborative business process modeling. Cutter IT Journal (2009)
Dollmann, T., Houy, C., Fettke, P., Loos, P.: Collaborative business process modeling with comomod-a toolkit for model integration in distributed cooperation environments. In: Proceedings of the WETICE 2011, pp. 217–222. IEEE Press (2011)
Dreiling, A.: Gravity – collaborative business process modelling within google wave (2009), http://scn.sap.com/people/alexander.dreiling/blog/2009/09/02/gravity-collaborative-business-process-modelling-within-google-wave
Erol, S., Mödritscher, F., Neumann, G.: A meta-design approach for collaborative process modeling. In: Proceedings of the 2nd International Workshop on Open Design Spaces (ODS 2010), pp. 46–62 (2010)
Fleischmann, A., Schmidt, W., Stary, C., Obermeier, S., Börger, E.: Subjektorientiertes Prozessmanagement. Hanser Verlag (2011)
Gasson, S.: The dynamics of sensemaking, knowledge, and expertise in collaborative, boundary-spanning design. Journal of Computer-Mediated Communication 10(4) (2005)
Giaglis, G.: A taxonomy of business process modeling and information systems modeling techniques. International Journal of Flexible Manufacturing Systems 13(2), 209–228 (2001)
Grosskopf, A., Edelman, J., Weske, M.: Tangible business process modeling – methodology and experiment design. In: Rinderle-Ma, S., Sadiq, S., Leymann, F. (eds.) BPM 2009. LNBIP, vol. 43, pp. 489–500. Springer, Heidelberg (2010)
Hahn, C., Recker, J., Mendling, J.: An exploratory study of IT-enabled collaborative process modeling. In: Muehlen, M.z., Su, J. (eds.) BPM 2010 Workshops. LNBIP, vol. 66, pp. 61–72. Springer, Heidelberg (2011)
Herrmann, T., Hoffmann, M., Kunau, G., Loser, K.: Modelling cooperative work: Chances and risks of structuring. In: Cooperative Systems Design, A Challenge of the Mobility Age. Proceedings of COOP 2002, pp. 53–70. IOS Press (2002)
Herrmann, T., Nolte, A.: The integration of collaborative process modeling and electronic brainstorming in co-located meetings. In: Kolfschoten, G., Herrmann, T., Lukosch, S. (eds.) CRIWG 2010. LNCS, vol. 6257, pp. 145–160. Springer, Heidelberg (2010), http://www.sociotech-lit.de/HeNo10-IoC.pdf
Kaltenbrunner, M., Bovermann, T., Bencina, R., Costanza, E.: TUIO: a protocol for table-top tangible user interfaces. In: Proc. of the 6th International Workshop on Gesture in Human-Computer Interaction and Simulation (2005), http://mtp.athlabs.com/export/90/docs/TUIO
Lewis, M., Young, B., Mathiassen, L., Rai, A., Welke, R.: Business process innovation based on stakeholder perceptions. Information, Knowledge, Systems Management 6(1), 7–27 (2007)
Niehaves, B., Plattfaut, R.: Collaborative business process management: status quo and quo vadis. Business Process Management Journal 17(3), 384–402 (2011)
Oppl, S.: Subject-Oriented Elicitation of Distributed Business Process Knowledge. In: Schmidt, W. (ed.) S-BPM ONE 2011. CCIS, vol. 213, pp. 16–33. Springer, Heidelberg (2011)
Oppl, S., Stary, C.: Tabletop concept mapping. In: Proceedings of the 3rd International Conference on Tangible and Embedded Interaction (TEI 2009). ACM Press (February 2009)
Oppl, S., Stary, C.: Effects of a Tabletop Interface on the Co-Construction of Concept Maps. In: Campos, P., Graham, N., Jorge, J., Nunes, N., Palanque, P., Winckler, M. (eds.) INTERACT 2011, Part III. LNCS, vol. 6948, pp. 443–460. Springer, Heidelberg (2011)
Ould, M.A.: Business Processes: Modelling and analysis for re-engineering and improvement. John Wiley and Sons (1995)
Renger, M., Kolfschoten, G., de Vreede, G.J.: Using interactive whiteboard technology to support collaborative modeling. In: Briggs, R.O., Antunes, P., de Vreede, G.-J., Read, A.S. (eds.) CRIWG 2008. LNCS, vol. 5411, pp. 356–363. Springer, Heidelberg (2008), http://dx.doi.org/10.1007/978-3-540-92831-7_29
Riemer, K., Holler, J., Indulska, M.: Collaborative process modelling-tool analysis and design implications. In: Proceedings of ECIS 2011, Association for Information Systems (2011)
Rittgen, P.: Negotiating models. In: Krogstie, J., Opdahl, A.L., Sindre, G. (eds.) CAiSE 2007 and WES 2007. LNCS, vol. 4495, pp. 561–573. Springer, Heidelberg (2007), http://dx.doi.org/10.1007/978-3-540-92831-7_29
Saint-Andre, P., et al.: Extensible messaging and presence protocol (XMPP): Core. RFC 3920, W3C (2004)
Santoro, F., Borges, M., Pino, J.: Cepe: cooperative editor for processes elicitation. In: Proceedings of the 33rd Annual Hawaii International Conference on System Sciences, 10 p. IEEE (2000)
Schmidt, K., Simone, C.: Coordination mechanisms: Towards a conceptual foundation of CSCW systems design. Computer Supported Cooperative Work 5(2/3), 155–200 (1996)
Strauss, A.: Continual Permutations of Action. Aldine de Gruyter, New York (1993)
Stuit, M., Wortmann, H., Szirbik, N., Roodenburg, J.: Multi-view interaction modelling of human collaboration processes: a business process study of head and neck cancer care in a dutch academic hospital. Journal of Biomedical Informatics (2011)
Wachholder, D., Oppl, S.: Stakeholder-Driven Collaborative Modeling of Subject-Oriented Business Processes. In: Stary, C. (ed.) S-BPM ONE 2012. LNBIP, vol. 104, pp. 145–162. Springer, Heidelberg (2012)
White, S.: Introduction to BPMN. BPTrends (2004)
Zachman, J.: A framework for information systems architecture. IBM Systems Journal 26(3), 276–292 (1987)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 Springer International Publishing Switzerland
About this paper
Cite this paper
Oppl, S., Rothschädl, T. (2014). Separation of Concerns in Model Elicitation – Role-Based Actor-Driven Business Process Modeling. In: Zehbold, C. (eds) S-BPM ONE - Application Studies and Work in Progress. S-BPM ONE 2014. Communications in Computer and Information Science, vol 422. Springer, Cham. https://doi.org/10.1007/978-3-319-06191-7_1
Download citation
DOI: https://doi.org/10.1007/978-3-319-06191-7_1
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-06190-0
Online ISBN: 978-3-319-06191-7
eBook Packages: Computer ScienceComputer Science (R0)