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Using Gamification in Egyptian E-Government

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Proceedings of the 8th International Conference on Advanced Intelligent Systems and Informatics 2022 (AISI 2022)

Part of the book series: Lecture Notes on Data Engineering and Communications Technologies ((LNDECT,volume 152))

Abstract

Over the last decade, governments manage their services in a digital form. Government works to enhance communication with citizens. Furthermore, gamification tools spread quickly and affect many fields such as education, professional work and life activities. It is essential to design a gamification model to help governments provide their services to citizens in a digital fun procedure. This paper presents a new E-government gamification model that helps citizens manage the government series digitally and in the form of a game. The proposed approach has four basic modules: create citizen account, citizen pay bills, calculate points and transfer points to citizen. This paper pioneers governmental gamification models since the pre-existing literature is limited.

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Author information

Authors and Affiliations

  1. Business Information System Department, Arab Academy for Science and Technology and Maritime Transport, Alexandria, Egypt

    Lamiaa Mostafa

  2. Egypt Japan University of Science and Technology, Alexandria, Egypt

    Sara Beshir

Authors
  1. Lamiaa Mostafa
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  2. Sara Beshir
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Corresponding author

Correspondence to Lamiaa Mostafa .

Editor information

Editors and Affiliations

  1. Faculty of Computers Artificial Intelligence, Cairo University, Giza, Egypt

    Aboul Ella Hassanien

  2. Faculty of Electrical Engineering and Computer Science, VŠB-Technical University of Ostrava, Ostrava-Poruba, Moravskoslezsky, Czech Republic

    Václav Snášel

  3. International Center for Informatics Research, Beijing Jaiotong University, Beijing, China

    Mincong Tang

  4. College of Computer Science and Mathematics, Fujian University of Technology, Fuzhou, Fujian, China

    Tien-Wen Sung

  5. Fujian University of Technology, New Taipei, Taiwan

    Kuo-Chi Chang

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Mostafa, L., Beshir, S. (2023). Using Gamification in Egyptian E-Government. In: Hassanien, A.E., Snášel, V., Tang, M., Sung, TW., Chang, KC. (eds) Proceedings of the 8th International Conference on Advanced Intelligent Systems and Informatics 2022. AISI 2022. Lecture Notes on Data Engineering and Communications Technologies, vol 152. Springer, Cham. https://doi.org/10.1007/978-3-031-20601-6_31

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