Abstract
This paper proposes a survey framework that may be adopted in a Mobility as a Service (MaaS) context. MaaS is an integrated mobility system that considers the mobility needs of users as a central element of the transport service. Therefore, the mere definition of centralized and advanced technological systems is not enough to ensure the success of a MaaS. The paper analyses the main behavioural variables of transport users to be investigated and the methods to be adopted for the design of a survey to support the ex-ante analysis of a MaaS.
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Musolino, G., Rindone, C., Vitetta, A. (2022). Mobility as a Service (MaaS): Framework Definition of a Survey for Passengers’ Behaviour. In: Calabrò, F., Della Spina, L., Piñeira Mantiñán, M.J. (eds) New Metropolitan Perspectives. NMP 2022. Lecture Notes in Networks and Systems, vol 482. Springer, Cham. https://doi.org/10.1007/978-3-031-06825-6_31
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