Abstract
Design thinking (DT) is a human-centered approach to innovation that implies empathy as an innovation mindset to understand the latent needs of users observed in real settings. Those observations generate insights, which are translated into innovative products through iterations with quick-and-dirty prototypes in order to collect feedback from the field and users. Despite its growing popularity, several scholars have highlighted the lack of academic rigor in DT and have reported several limits such as its inability to support radical innovation. This entry will describe the process, challenges, and limitations in DT, as well as ways to open up the field of the possible in DT.
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Notes
- 1.
Hill climbing is a mathematical optimization technique that attempts to find a better solution by incrementally changing a single element of the solution. If the change produces a better solution, an incremental change is made to the new solution, repeating until no further improvements can be found (Wikipedia: The Free Encyclopedia 2018).
- 2.
Computer-based interactive systems vary in scale and complexity and examples include automated banking systems, Web sites and applications, vending machines, mobile phones and digital television, etc.,
- 3.
The expression human factors is a predominantly North American. The terms ‘ergonomics’ and ‘human factors’ which can be used interchangeably are concerned with “fitting a job to a person” to fulfill the goals of occupational health and safety and productivity.
- 4.
https://osha.oregon.gov/edu/grants/wrd/cergos/Pages/ergonomics.aspx
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Bourgeois-Bougrine, S. (2022). Design Thinking. In: Glăveanu, V.P. (eds) The Palgrave Encyclopedia of the Possible. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-90913-0_110
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