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Towards the Operationalization of Trust Relationships in Networked Organizations

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Online Engineering and Society 4.0 (REV 2021)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 298))

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Abstract

The sharing economy is a widespread concept of commonly used resources either among individuals or across organizations putting efforts into jointly utilizing existing resources. Within digital networked organizations, trust behavior needs to be supported by mechanisms to establish and sustain the collaborative network. This paper presents methods for visualizing and scoring collaborative behavior as steps towards operationalizing the trust relationship within networked organizations. Using a case study involving a sharing digital laboratory, we investigate how transparency influences collaborative work and how it affects digital collaborations as a whole. We apply Social Network Analysis (SNA) and the Supply Chain Operations Reference (SCOR) model to visualize and score trust behavior within a case study for digital laboratories. The result of the trust behavior will be extended to an overarching sharing economy business model that promotes the network effect for networked organizations.

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Acknowledgements

The project on which this paper is based was funded by the Federal Ministry of Education and Research (BMBF), Germany under the funding code 16DHB2112. The responsibility for the content of this publication lies with the authors.

Author information

Authors and Affiliations

  1. Hochschule für Technik Stuttgart, Stuttgart, Germany

    Valentin Kammerlohr

  2. Auburn University College of Business, Auburn, USA

    Valentin Kammerlohr & David Paradice

  3. KTH-Royal Institute of Technology, Södertälje, Sweden

    Jannicke Baalsrud Hauge

  4. BIBA – Bremer Institut für Produktion Und Logistik GmbH, Bremen, Germany

    Jannicke Baalsrud Hauge & Heiko Duin

Authors
  1. Valentin Kammerlohr
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  2. David Paradice
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  3. Jannicke Baalsrud Hauge
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  4. Heiko Duin
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Corresponding author

Correspondence to Valentin Kammerlohr .

Editor information

Editors and Affiliations

  1. Carinthia University of Applied Sciences, Villah, Austria

    Michael E. Auer

  2. Electrono Solutions Pvt. Ltd., Bangalore, Karnataka, India

    Kalyan Ram Bhimavaram

  3. Wuhan University of Technology, Wuhan, China

    Xiao-Guang Yue

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Kammerlohr, V., Paradice, D., Hauge, J.B., Duin, H. (2022). Towards the Operationalization of Trust Relationships in Networked Organizations. In: Auer, M.E., Bhimavaram, K.R., Yue, XG. (eds) Online Engineering and Society 4.0. REV 2021. Lecture Notes in Networks and Systems, vol 298. Springer, Cham. https://doi.org/10.1007/978-3-030-82529-4_25

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