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Outcomes of Smart Tourism Applications On-site for a Sustainable Tourism: Evidence from Empirical Studies

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The Big Data-Driven Digital Economy: Artificial and Computational Intelligence

Part of the book series: Studies in Computational Intelligence ((SCI,volume 974))

Abstract

In this study, we explore the outcomes of Smart Tourism on-site applications for Sustainable Tourism. Smart Tourism describes a plethora of advanced information and communication technologies applied in the tourism industry. Although various applications of Smart Tourism are described in the literature, the outcomes of ST for a Sustainable Tourism is still under research. To address this gap, we conduct a literature review over Scopus by seeking empirical Smart Tourism applications on-site. We assess the sustainability outcomes by using the framework of the three pillars of sustainability, composed of the economic, environmental and socio-economic pillars. The results show that Smart Tourism applications on-site support the three pillars of sustainability, but not simultaneously. The study has certain implications for practitioners and researchers.

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Authors and Affiliations

  1. Free University Bozen, Piazza Università. 1, 39100, Bolzano, Italy

    Stefania Denise Escobar

  2. Tuscia University, Via del paradiso, 47, 01100, Viterbo, Italy

    Emanuele Gabriel Margherita

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  1. Stefania Denise Escobar
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  2. Emanuele Gabriel Margherita
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Correspondence to Stefania Denise Escobar .

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  1. Accounting Finance and Banking, Ahlia University, Manama, Bahrain

    Abdalmuttaleb M. A. Musleh Al-Sartawi

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Escobar, S.D., Margherita, E.G. (2021). Outcomes of Smart Tourism Applications On-site for a Sustainable Tourism: Evidence from Empirical Studies. In: Musleh Al-Sartawi, A.M.A. (eds) The Big Data-Driven Digital Economy: Artificial and Computational Intelligence. Studies in Computational Intelligence, vol 974. Springer, Cham. https://doi.org/10.1007/978-3-030-73057-4_21

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