Abstract
Even in the forthcoming Industry 4.0 era, interpersonal messaging will be more and more important. The prevailing messaging service in the internet has always been the electronic mail. Despite multiple potential competitors have emerged since it started in early 1970s, e-mail still has the highest number of users. The properties of e-mail and their major competitors are briefly reviewed in order to understand current challenges for e-mail. There are unconfirmed expectations for e-mail to weaken its position primarily among young generations. Therefore, prospects for a future for messaging services (not exclusively e-mail) are presented by results of a small-scale poll among more than 200 messaging users in universities.
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Notes
- 1.
At that time, the total estimated number of active mailboxes was 4.1 billion.
- 2.
The poll is still available at https://goo.gl/forms/32R8x9yFVuBL4zyX2.
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Sochor, T., Chalupova, N. (2021). Interpersonal Internet Messaging Prospects in Industry 4.0 Era. In: Matoušek, R., Kůdela, J. (eds) Recent Advances in Soft Computing and Cybernetics. Studies in Fuzziness and Soft Computing, vol 403. Springer, Cham. https://doi.org/10.1007/978-3-030-61659-5_24
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