Abstract
Policing responsibilities have shifted from mere law enforcement to routinely encompassing tasks that involve medical emergencies, social crisis, and other societal tribulations. The success and performance of contemporary policing cannot be evaluated based solely on crime or arrest rates, but must look at a broader plethora of variables. As such, this modern predicament does not allow for an accurate measure of police service delivery. More importantly, since policing involves public service, it would be most appropriate to gain public insight and feedback into key perspectives of police service delivery, particularly to maintain the goals outlined within the principles of policing by Sir Robert Peel at the onset of professional public policing in the 1820s. It is obvious that public involvement and effectual leadership are key factors in ensuring that police service is delivered at optimal levels and to the satisfaction of the communities being served. The critical insight detailed within this book will be analyzed in an effort to develop policy recommendations and examples of impressive practices that will enhance police service delivery and increase public trust and confidence in the police.
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Notes
- 1.
A “Terry” stop is a legal stop by police personnel of a criminal suspect based on reasonable suspicion of conduct related to criminal behavior or weapons possession that permits them to legally detain, question and at times conduct a frisk or cursory search for weapons. Reasonable suspicion is a lower level of proof than probable cause, which is needed to make an arrest or obtain a warrant. This was outlined within the 1968 decision by the United States Supreme Court in the case: Terry v. Ohio, 392 U.S. 1 (1968).
- 2.
William Bratton was the Chief of Police in Boston, the Chief of the Transit Police Department in New York City, the Police Commissioner of the New York City Police Department, and the Chief of Police of the Los Angeles Police Department, as well as chief advisor to other police departments across the United States. His strategies consistently resulted in impressively decreased crime rates and generally in enhanced public trust and confidence in the local police.
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Albrecht, J.F. (2021). Afterword and Final Thoughts: Improving Police Service Delivery. In: Albrecht, J.F., den Heyer, G. (eds) Enhancing Police Service Delivery. Springer, Cham. https://doi.org/10.1007/978-3-030-61452-2_24
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