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Smart Technologies for Smart Tourism Development

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Artificial Intelligence and Bioinspired Computational Methods (CSOC 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1225))

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Abstract

Development of technologies have also influenced tourism sector introducing the concept of Tourism 4.0 and thus emphasising the smart approach. Besides the fact that smart tourism technologies are recognised to have a positive impact on tourists’ experience, effectiveness and competitiveness of businesses and destinations, their profound evaluation from tourists’ and industry point of view is still lacking. The aim of the article is to analyse the level of expected impact and period of maximum impact of smart tourism technologies in Central Europe. The findings reveal that technologies providing information have reached the maturity, while the maximum impact is being soon awaited from technologies applied in data management, followed by technologies enhancing the experience. The true development of smart tourism in Central Europe can be expected within 3 to 4 years, as sensing technologies powered by Internet of Things will reach their plateau of productivity.

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Acknowledgments

The research was supported by the research project VEGA 1/0237/20 Tourism 4.0: Smart and Sustainable Tourism Development in the Competitive Environment.

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Authors and Affiliations

  1. Faculty of Economics, Matej Bel University, Tajovského 10, 975 90, Banská Bystrica, Slovakia

    Tomáš Gajdošík & Andrea Orelová

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  1. Tomáš Gajdošík
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  2. Andrea Orelová
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Correspondence to Tomáš Gajdošík .

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  1. Tomas Bata University, Zlín, Czech Republic

    Radek Silhavy

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Gajdošík, T., Orelová, A. (2020). Smart Technologies for Smart Tourism Development. In: Silhavy, R. (eds) Artificial Intelligence and Bioinspired Computational Methods. CSOC 2020. Advances in Intelligent Systems and Computing, vol 1225. Springer, Cham. https://doi.org/10.1007/978-3-030-51971-1_27

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