Abstract
The subject of the article is Business Process as a Service (BPaaS). Contemporary companies face a number of challenges. It determines the continuous evolution of IT solutions. Organizational management methods, hardware infrastructure features, IT system functionalities and methods of their delivery to end users undergo evolution. Business Process Management (BPM) and Cloud Computing (CC) is gaining in importance. In management sciences, it can be observed the progressive evolution of views and the formation of new paradigms based on processability. Common models of CC services (SaaS, PaaS, IaaS) have evolved into BPaaS model, which according to analytical companies already has a significant market share and is expected to grow in the coming years. The combination of BPM and CC can be a solution that will help modern enterprises effectively face the challenges they are exposed to. BPaaS is one of the forms combining the potential of BPM and CC. The growing interest in BPaaS does not go hand in hand with the appropriate number of scientific publications dealing with this issue broadly. No systematic literature review has been identified. In addition, the market and the literature also identify terms such as Cloud BPM, BPMaaS, Process Cloud, which relate to aspects of BPM and CC other than BPaaS—that may impede interpretation and unambiguous determination of what BPaaS is and what it is not. The above facts prompted the author to analyze BPaaS and conduct a systematic literature review. The purpose of the article is to present the details of the review, its results, discussion and summaries in the field of BPaaS definitions, benefits, functionality, architecture and implementation issues.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Jelonek, D. (2011). Problem przeładowania informacyjnego w społeczeństwie informacyjnym, Zeszyty Naukowe Uniwersytetu Szczecińskiego. Ekonomiczne Problemy Usług, No. 67, pp. 45–52.
Davenport, T. H., & Short, J. E. (1990). The new industrial engineering: Information technology and business process redesign. The Sloan Management Review, 31(4), 12.
Elzinga, D. J., Horak, T., Chung-Lee, L., & Bruner, C. (1995). Business process management: Survey and methodology. IEEE Transactions on Engineering Management, 24(2), 119–120.
Bitkowska, A. (2019). Od klasycznego do zintegrowanego zarządzania procesowego w organizacjach (p. 13). C.H: Beck, Warsaw.
Gzik, T. (2016). The dynamic perspective of business processes. In: A. Bitkowska & E. Weiss (red.), Metody i koncepcje podejścia procesowego w zarządzaniu. Vizja Press & IT, pp. 465–478.
Szelągowski, M. (2014). Becoming a learning organization through dynamic business process management, 10(1), 147–166.
Dziembek, D. (2016). Cloud Computing—charakterystyka i obszary zastosowań w przedsiębiorstwach. In: R. Knosala (red.), Innowacje w zarządzaniu i inżynierii produkcji, Vol. 2, Oficyna Wydawnicza Polskiego Towarzystwa Zarządzania Produkcją, Opole, pp. 725–739.
Mell, P., & Grance, T. (2011). The NIST definition of cloud computing. National Institute of Standards and Technology. http://csrc.nist.gov/publications/nistpubs/800-145/SP800-145.pdf. Accessed 01 Oct 2019.
Webster, C. (2013). Workflow automation, BPM and healthcare. https://www.slideshare.net/CharlesWebster/the-power-of-process-workflow-bpm-and-healthcare. Accessed 01 Oct 2019.
https://www.gartner.com/en/newsroom/press-releases/2019-04-02-gartner-forecasts-worldwide-public-cloud-revenue-to-g. Accessed 01 Oct 2019.
https://go.forrester.com/blogs/predictions-2019-cloud-computing/. [odczyt: 20.08.2019].
https://www.wfmc.org/what-is-bpm. Accessed 01 Oct 2019.
Youcef, S., Charoy, F., & Rosinosky, G. (2017). Efficient migration-aware algorithms for elastic BPMaaS. In 15th International Conference on Business Process Management, Proceedings, BPM 2017, Barcelona, Spain.
Carrillo, A., & Sobrevilla, M. (2017). BPM in the cloud: A systematic literature review. https://www.academia.edu/36271746/BPM_in_the_cloud_A_systematic_literature_review_A_new_approach_on_BPM_in_the_cloud._Elastic_Business_Process_Management_as_a_Service_eBPMaaS. Accessed 01 Oct 2019.
Baeyens, T. (2013). BPM in the cloud. In F. Daniel, J. Wang & B. Weber. (red.) (Eds.), 11th International Conference on Business Process Management BPM 2013 (pp. 10–16). Springer, Pekin.
Paschek, D., Trusculescu, A., Mateescu, A., & Draghici, A. (2017). Business process as a service-a flexible approach for it service management and business process outsourcing. In Management Challenges in a Network Economy: Proceedings of the MakeLearn and TIIM International Conference (pp. 195–203).
https://www.gartner.com/it-glossary/business-process-as-a-service-bpaas/. Accessed 01 Oct 2019.
https://www.techopedia.com/definition/29543/business-process-as-a-service-bpaas. Accessed 01 Oct 2019.
https://searcherp.techtarget.com/definition/BPaaS-Business-Process-as-a-Service. Access 01 Oct 2019.
Le, T. M. H., Alfredo, L. A., Choi, H. R., Cho, M. J., & Kim, C. S. (2014, Dec). A study on BPaaS with TCO model. In 2014 IEEE Fourth International Conference on Big Data and Cloud Computing, (pp. 249–256) IEEE.
Lynn, T., O’Carroll, N., Mooney, J., Helfert, M., Corcoran, D., Hunt, G., … & Healy, P. (2014). Towards a framework for defining and categorising business Process-as-a-Service (BPaaS). In 21st International Product Development Management Conference.
Filipova, N. (2015). Factors for success of the “business process as a service” model. Бизнec yпpaвлeниe, 4, 47–61.
Hinkelmann, K., Kritikos, K., Kurjakovic, S., Lammel, B., & Woitsch, R. (2016). A modelling environment for business process as a service. In International Conference on Advanced Information Systems Engineering (pp. 181–192). Springer.
Accorsi, R. (2011). Business process as a service: Chances for remote auditing. In 2011 IEEE 35th Annual Computer Software and Applications Conference Workshops, (pp. 398–403). IEEE.
Taher, Y., Haque, R., van Den Heuvel, W. J., & Finance, B. (2013). α BPaaS-a customizable BPaaS on the cloud.
Gey, F., Walraven, S., Van Landuyt, D., & Joosen, W. (2013). Building a customizable business-process-as-a-service application with current state-of-practice. In International Conference on Software Composition (pp. 113–127). Springer, Berlin, Heidelberg.
Woitsch, R., & Utz, W. (2015). Business process as a service: Model based business and it cloud alignment as a cloud offering. In 2015 International Conference on Enterprise Systems (ES), (pp. 121–130). IEEE.
Bertens, J. (2017). Elastic-BPM: The design, deployment, and evaluation of a cloud-based architecture for enterprise business-process-as-a-service (master thesis).
Glöckner, M., Schwarzbach, B., Makarov, S., Franczyk, B., & Ludwig, A. (2017). Privacy preserving BPMS for collaborative BPaaS. In 2017 Federated Conference on Computer Science and Information Systems (FedCSIS) (pp. 925–934). IEEE.
Barton, T., & Seel, C. (2014). Business process as a service-status and architecture. In Enterprise modelling and information systems architectures-EMISA 2014.
Yu, D., Zhu, Q., Guo, D., Huang, B., & Su, J. (2015). jBPM4S: A multi-tenant extension of jBPM to support BPaaS. In Asia-Pacific Conference on Business Process Management (pp. 43–56). Springer.
Yu, D., Wang, J., Su, J., & Huang, B. (2016). A multi-tenant extensions of traditional business process management systems to support BPaaS. International Journal of Industrial Engineering, 23(4).
Seybold, D., Woitsch, R., Domaschka, J., & Wesner, S. (2018). BPaaS execution in cloudsocket. In Advances in Service-Oriented and Cloud Computing (ESOCC 2016) (pp. 292–293).
Woitsch, R., & Utz, W. (2015). Business process as a service (BPaaS). In 14th Conference on e-Business,e-Services and e-Society (I3E) (pp. 435–440). Delft, Netherlands.
Schwarzbach, B., Glöckner, M., Franczyk, B., & Ludwig, A. (2016). Evaluation of user specific privacy policy architecture for collaborative bpaas on the example of logistics. In Information technology for management: New ideas and real solutions (pp. 137–154). Springer.
Bentounsi, M., Benbernou, S., Deme, C. S., & Atallah, M. J. (2012). Anonyfrag: An anonymization-based approach for privacy-preserving BPaaS. In Proceedings of the 1st International Workshop on Cloud Intelligence (p. 9). ACM.
Bentounsi, M., Benbernou, S., & Atallah, M. J. (2016). Security-aware business process as a service by hiding provenance. Computer Standards & Interfaces, 44, 220–233.
Schwarzbach, B., Glöckner, M., Schier, A., Robak, M., & Franczyk, B. (2016). User specific privacy policies for collaborative bpaas on the example of logistics. In 2016 Federated Conference on Computer Science and Information Systems (FedCSIS) (pp. 1205–1213). IEEE.
Sun, Y., Su, J., & Yang, J. (2014). Separating execution and data management: A key to business-process-as-a-service (BPaaS). In International Conference on Business Process Management (pp. 374–382). Springer.
Bentounsi, M. E. M. (2015). Business process as a service-BPaaS: Securing data and services (Doctoral dissertation).
Bourne, S., Szabo, C., & Sheng, Q. Z. (2015). Managing configurable business process as a service to satisfy client transactional requirements. In 2015 IEEE International Conference on Services Computing, (pp. 154–161). IEEE.
Hinkelmann, K., Laurenzi, E., Lammel, B., Kurjakovic, S., & Woitsch, R. (2016). A semantically-enhanced modelling environment for business process as a service. In 2016 4th International Conference on Enterprise Systems (ES), (pp. 143–152). IEEE.
Witsch, R. (2016). BPaaS modelling: Business and IT-cloud alignment based on adoxx. Modellierung 2016-Workshopband.
Yongsiriwit, K., Assy, N., & Gaaloul, W. (2016). A semantic framework for configurable business process as a service in the cloud. Journal of Network and Computer Applications, 59, 168–184.
Kritikos, K., Zeginis, C., Griesinger, F., Seybold, D., & Domaschka, J. (2017). A cross-layer bpaas adaptation framework. In 2017 IEEE 5th International Conference on Future Internet of Things and Cloud (FiCloud) (pp. 241–248). IEEE.
Grati, R., Boukadi, K., & Ben-Abdallah, H. (2017). Business Adaptation for BPaaS Using Fuzzy Logic Systems. In 2017 IEEE/ACS 14th International Conference on Computer Systems and Applications (AICCSA) (pp. 645–651). IEEE.
Makki, M., Heydari Beni, E., Van Landuyt, D., Lagaisse, B., & Joosen, W. (2017). Supporting interoperability and scalable customization for business-process-as-a-service.
Hedhli, A., & Mezni, H. (2018). A DFA‐based approach for the deployment of BPaaS fragments in the cloud. In Concurrency and computation: Practice and experience.
Xu, L., &Ton de Vrieze, P. (2018). Supporting collaborative processes: A BPaaS approach. International Journal of Simulation and Process Modelling, 13(1), 27–72.
Chiranjeevi, M. M., & Krishna, M. K. J. (2019). An efficient BPaaS modeling approach for three-steps configuration and transactional behavior verification process. Pramana Research Journal, 9(4), 868–875.
Rekik, M., Wakrime, A. A., Cheniki, N., & Sam, Y. (2019). On the fly reconfiguration of BPaaS based on SaaS services federation and sat solving techniques. In 2019 IEEE 28th International Conference on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE), (pp. 37–42). IEEE.
Bourne, S., Szabo, C., & Sheng, Q. Z. (2017). Transactional behavior verification in business process as a service configuration. IEEE Transactions on Services Computing, 12(2), 290–303.
van den Heuvel, W. J. (2011). Leveraging business process as a service with blueprinting. In 2011 IEEE 13th Conference on Commerce and Enterprise Computing (pp. 225–225). IEEE.
Choi, H. R., Le, T. M. H., Alfaro, L. A., Cho, M. J., & Kim, C. S. (2015). Challenges and opportunities for port logistics in using BPaaS based on TCO model. International Journal of Economic Research 12(3).
Domaschka, J., Griesinger, F., Seybold, D., & Wesner, S. (2017). A Cloud-driven view on business process as a service. In Closer (pp. 739–746).
Gao, M., Yin, Y., Li, Y., Wang, X., Guo, L., & Chen, Z. (2017). BPaaS: A platform for artifact-centric business process customization in cloud computing. In SEKE (pp. 7–11).
Ruparelia, N. B. (2016). Use case patterns #4: BPaaS. In: Cloud computing. MIT Press Scholarship Online.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Gzik, T. (2020). Business Process as a Service—A Systematic Literature Review. In: Hernes, M., Rot, A., Jelonek, D. (eds) Towards Industry 4.0 — Current Challenges in Information Systems. Studies in Computational Intelligence, vol 887. Springer, Cham. https://doi.org/10.1007/978-3-030-40417-8_10
Download citation
DOI: https://doi.org/10.1007/978-3-030-40417-8_10
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-40416-1
Online ISBN: 978-3-030-40417-8
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)