Abstract
The purpose of the article is the formation of theoretical positions and scientific and practical recommendations to improve management of the service sector, adapted for use in organizations engaged in recreation and health of children, based on an assessment of its socio-economic efficiency and improving the quality of public services. Characteristics of the effectiveness of the provision of services to the population were established. The stages of providing services that affect the quality of services in general are considered. These characteristics allowed us to identify the following performance indicators: the volume of rendered services; profit; Realization of investment projects; availability of reliable partners; the presence of a client base (group of regular customers); participation in public and state programs; reputation and image of firms; flowability of frames; the number of judicial proceedings with clients. The research activities of socio-economic efficiency are determined by analyzing the state of the service sector in the Russian Federation, the development of the Russian economy, socio-economic reforms and the rationale for specific solutions to improve efficiency. service activities. The results of the proposed directions for improving the efficiency quality of public service. General conclusions on the development of the service sector of the Russian Federation were made.
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Smirnova, Z.V., Vaganova, O.I., Gruzdeva, M.L., Golubeva, O.V., Kutepov, M.M. (2020). Social and Economic Efficiency and Quality of Providing Services to the Population in the Form of Service Activities. In: Popkova, E. (eds) Growth Poles of the Global Economy: Emergence, Changes and Future Perspectives. Lecture Notes in Networks and Systems, vol 73. Springer, Cham. https://doi.org/10.1007/978-3-030-15160-7_103
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