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1 Introduction

Recently, AIST (Advanced Industrial Science and Technology) proposed a concept of “minimal manufacturing (Mishima 2011).” Minimal manufacturing is a similar concept to sustainable manufacturing but mainly focuses on developing and implementing actual manufacturing technologies. The core concept is to satisfy three different aspects of innovations in manufacturing technologies which are high quality, low cost, and low environmental impact simultaneously in order to implement the developed technologies in practical industries. Although environmental issues are important, quality is the key feature in deciding whether the developed manufacturing technologies will be used in industries. Therefore, in order to determine whether individual technologies in minimal manufacturing can be used in industries or not, it is necessary to take manufacturing quality into account. A method called “total performance analysis (TPA)” was proposed by AIST (Kondoh et al. 2008) to quantify the balance of value, cost, and environmental impact through the life cycle of products, and the TPA method has been applied to find an improvement target in the manufacturing processes (Kondoh et al. 20072009).

Here, the TPA method was applied to analyze the manufacturing processes of fabricating silicon nitride parts. Utilization of reactive sintering is effective in decreasing the cost of raw materials and improving the material characteristics (Zhou et al. 2008; Hyuga et al. 2008). These advantages contribute greatly in reducing the total environmental impact of the manufacturing process. Since the value of a product is expressed by weighed sum of the quality characteristics, enhancement of the material characteristics is a good solution to enhance the eco-efficiency of a product. This chapter shows that TPA is helpful in quantifying the degree of enhancement of the material characteristics and evaluating the degree of minimization of the new manufacturing technologies. Two case studies are presented to prove the effectiveness of the TPA method in evaluating the manufacturing processes.

2 Total Performance Analysis (TPA)

2.1 Basics of TPA

New eco-efficiency type index evaluating real eco-efficiency of products, by considering product’s utility value, cost, and environmental impact, has been proposed by author’s research group. The new index is defined by (29.1) and named total performance indicator (TPI). Since in the existing evaluation indexes the utility value is usually a fixed value, it cannot consider the change of the value throughout the product life cycle. The proposed index was the simplest combination of the environmental and economic efficiencies. In the TPI method, because the utility value of the product can be expressed by integration of the market (occasional) values throughout the life cycle, it can simulate value decrease due to obsolescence and physical factor as shown in Fig. 29.1.

$$\mathrm{TPI = \frac{UV} {\sqrt{LCC}\sqrt{LCE}}}$$
(29.1)

Where

  • TPI: Total performance indicator

  • UV: Utility value of the product

  • LCC: Life cycle cost of the product

  • LCE: Life cycle environmental impact of the product

Fig. 29.1
figure 00411

Value decrease through product life cycle

2.2 Extension of TPA to the Manufacturing Process Evaluation

Usually, manufacturing processes are combinations of many segment processes, such as material processing, forging, finish machining, etc. In addition, there are many ways to combine processes and boundary conditions. Therefore, it is important to evaluate which manufacturing process is really eco-efficient compared to the alternative options. The total performance of the manufacturing process is defined by (29.2). The equation expresses the balance of the product value created by the process versus the cost and the environmental impact necessary to fabricate the product.

$$\mathrm{TPI_{process}} = \frac{V } {\displaystyle\sum \limits _{i=1}^{i=n}\sqrt{\mathrm{MCE }_{i } \cdot \mathrm{ MCC }_{i}}}$$
(29.2)

Where

  • TPIprocess: total performance indicator

  • V: Market price of the product or the part

  • MCCi: cost of the ith segment process

  • n: number of segment processes

  • MCEi: environmental impact of the ith segment process

In the manufacturing stage, it is usually difficult to know the life cycle facts of the product such as the obsolescence rate, etc. Thus, in order to simplify the expression, replacing the utility value by the market value of the product is proposed. The market value can be measured by market price when the product is commercially available. Then, (29.3) shows the simplified TPI of each segment process.

Numerator “V i ” in (29.3) may vary due to process quality. For example, a manufacturing process with higher profile accuracy may have higher value than a similar manufacturing process with lower quality. Manufacturing quality also has a strong relationship between cost and environmental impact of the process. For example, it is known that the cost and environmental impact of machining vary due to cutting conditions, and usually they are larger when the manufacturing quality is higher. In addition, for these reasons, in evaluating the manufacturing processes, it is necessary to consider the value of the segment process versus the cost and environmental impact concurrently. It is possible to quantify how the target manufacturing process is environmentally effective by calculating TPIsegment from (29.3).

$$\mathrm{TPI}_{\mathit{i\mathrm{th\ segment}}} = \frac{V _{i}} {\sqrt{\mathrm{MCE }_{i } \cdot \mathrm{ MCC }_{i}}}$$
(29.3)

Where

  • TPIith segment: total performance indicator of the ith segment process

  • Vi: value of the product or part added by the ith segment process

The relationship among the original definition of TPI, TPI of the total manufacturing process, and TPI of the ith segment processes are shown in Fig. 29.2.

Fig. 29.2
figure 00412

UV, process TPI, and segment TPI

2.3 Idea of Improving Manufacturing Process Based onthe TPI Value

Only when evaluating the manufacturing processes as an inseparable set of processes, aforementioned equations are sufficient. However, the purpose of the evaluation is to obtain suggestions for the process improvement. Thus, it is necessary to evaluate TPI of each segment process and to determine the bottleneck segment process in enhancing TPI of the total manufacturing process.

Figure 29.3 shows the concept of improving TPI of the total manufacturing process by focusing on the bottleneck segment process. The bottleneck process is shown as a segment line with a small slope since it indicates that the segment process has relatively small value and large environmental impact and cost. For example, segment process 2 in Fig. 29.3 has a small slope. It means that this segment process does not contribute much in creating the final product value, but it generates relatively large cost and environmental impact. In other words, this process is not very efficient in enhancing the manufacturing quality. And therefore, there is a possibility to improve or replace the process. In such case, there are three ways to improve TPI of the total process. They are, “1–1: reduce environmental impact of the segment process,” “1–2: enhance the product quality o,” and “2: apply a new combination of processes.” First two focus on the bottleneck process for improvement. The third one is to introduce totally new processes that can take over the total manufacturing processes including the bottleneck segment process. Segment processes A and B in Fig. 29.2 show the schematic image of process replacement by a new combination. All three approaches could enhance process TPI. These three approaches do not mention anything about whether the focused segment process is actually improvable or not.

Fig. 29.3
figure 00413

Some methods to improve process TPI

In order to apply the design evaluation method to an actual process and to ensure its improvement, it is indispensable to collaborate with process engineers who are aware of the problems in their manufacturing process. They usually have deep knowledge about the process and the products manufactured from the process. In addition, as mentioned in the beginning, purpose of this method is to design or redesign environmentally conscious manufacturing processes. Therefore, design options generating larger environmental impact should not be chosen. Because of this reason, knowledge about the actual manufacturing process is necessary to put this approach into practice.

3 Case Studies of Engineering Ceramics

3.1 Manufacturing of Diesel Particulate Filter

To show an actual procedure of the TPA method extended to the manufacturing process (i.e., process TPA) and the improvement of manufacturing processes, a practical example has been examined. Ceramic diesel particulate filter (DPF) of which overview is shown in Fig. 29.4 was chosen as a target product. Ceramic DPF are used frequently because of its high thermal endurance and high specific strength (Omura et al. 2006; Sato et al. 2005). The main function of DPF is to eliminate particulate matters generated by diesel combustion. However, the main functional requirement can be separated into more detailed five functional requirements such as “capturing capability of particulate matters,” etc. In addition, the five functional requirements can be related to twelve quality characteristics. Defined functional requirements and quality characteristics are shown in Table 29.1. Price of the filter unit is assumed to be 20,000 yen.

Fig. 29.4
figure 00414

Example of a ceramic diesel particulate filter

Table 29.1 Relation between functional requirements and quality characteristics of a ceramic DPF

3.2 Functional Requirements of DPF

Applying the QFD method (Akao 1990; Kondoh et al. 2007), it is possible to clarify importance of each functional requirement of a DPF. Five functional requirements (FR) and twelve quality characteristics of the filter have been set. Table 29.1 shows the importance of each functional requirement to the customers. It also indicated allocation of each functional requirement to the defined quality characteristics. By considering the importance of each FR, it is possible to determine the value of FRs among the total value of the product (20,000 yen). The chosen FRs are all important. In other words, only important functional requirements were chosen. Therefore, the analysis suggests that the value of every FR occupies one fifth of the total value of the DPF.

3.3 Quantification of Quality Characteristics

The second step of the analysis is to know the contribution of each segment process to the value creation. By identifying the relationship between each segment process composing of the total manufacturing process and quality characteristics, it is possible to calculate the value of the segment processes. The total manufacturing process of the DPF was divided into six segment processes. They are “mixture,” “ball milling,” “injection molding,” “binder removal,” “sintering,” and “bonding of honeycomb unit.” Table 29.2 shows the calculation result of the process value. “Value of the segment process” in Table 29.2 was calculated by allocating value of each functional requirement corresponding to the strength of the relation shown in Table 29.1. “Environmental impact of the segment process” was estimated by measuring energy consumption and material consumption. “Cost of the segment process” is based on the actual cost of the energy and materials used in the prototype process.

Table 29.2 Relation between quality characteristics and manufacturing (segment) processes

3.4 Quantification of the Segment Manufacturing Processes

As indicated in Table 29.2, the values of the quality characteristics are calculated first. The result shows that several characteristics such as “pore rate,” “specific heat capacity,” etc. occupy relatively large portion of the value. Therefore, it is assumed that a segment process contributing to achieve these quality characteristics has a high value.

In an actual manufacturing process, the output of a certain process is usually the input of the next process. These intermediate properties often do not affect the quality of the final product but does affect following process. For example, ball-milled slurry often has rather high viscosity and causes relatively big shrinkage during “sintering.” Although the viscosity of the slurry will be meaningless after “binder removal,” it strongly affects the quality of “sintering” and mechanical properties of the product. It is necessary to consider these interactions between segment processes. In order to express the fact that quality of the segment process affects next segment process, “yield rate” is introduced. In the DPF example process, “ball milling” has relatively low yield rate. It means that there are some uncertainties in this process and some of the intermediate products of “ball milling” do not satisfy the requirements of “sintering.” The low yield rate is reflected in Table 29.2 as the “real value” of the segment process.

Since this manufacturing process is a practical process used in industry, it is possible to measure the environmental impact and cost of each segment process. However, since the purpose of this chapter is to introduce a procedure to evaluate total performance of the manufacturing process and obtain suggestions for the process improvement, showing only the example of the improvement should be sufficient. Therefore, value, environmental impact and cost were roughly assumed. By using the calculated value, assumed environmental impact, and cost, TPI of segment processes can be calculated.

3.5 Analysis of the Total Manufacturing Process

TPI graph can be drawn using the value, cost, and environmental impact of the manufacturing process. Figure 29.5 is the TPI graph of the original manufacturing process of the DPF. The solid line indicates unadjusted value after the corresponding segment processes. The dotted line shows adjusted value when interactions between segment processes are considered by introducing “yield rate.” A slope of a segment line shows TPI of the corresponding segment process. A slope of the line connecting between the starting point and the endpoint of the lines indicates TPI of the total process. Comparing to the TPI of the total process, segment processes “binder removal” and “sintering” have lower TPI, and the other processes have relatively higher TPI. This is because “binder removal” and “sintering” need temperature increase of the material using a furnace, which consumes large amount of electricity. In addition, “binder removal” emits hazardous substances due to organic binder material. Cost of elimination of the substances is considered in the cost of the segment process.

Fig. 29.5
figure 00415

TPI of the manufacturing process of a DPF

3.6 Analysis of the Process Improvement

Improvement of the ceramic DPF manufacturing process is an ongoing research topic. Several methods to enhance the performance of the process or reduce the process time have been already investigated, without using the design method described here. The purpose of using the DPF production process as an example is to ensure that the design approach does not contradict with the process engineer’s knowledge and to show that it is able to simulate process improvement procedure and the effect of the improvement as well. Therefore, it is necessary to compare the TPI of the old process with that of the improved process and quantify the effect of the process improvement.

In AIST, new manufacturing processes to make alumina ceramic parts have been proposed for the significant enhancement of the manufacturing speed and ultimate improvement of the productivity of ceramic fabrication. A group of these related new processes is called compact process of ceramic fabrication. In the new processes, a new technique (Sato et al. 2005), which enables the reduction of the amount of organic binder, was used for “binder removal.” In the new fabrication process, a technique named “wet jet milling” which can totally replace “ball milling” was also implemented. Raw ceramic body using jet-milled slurry which had low viscosity and low reflocculation property had very high relative density and showed very small shrinkage during sintering. Because of small shrinkage, yield rate of the milling process will be greatly improved. A new fabrication procedure with these new processes was named “compact process.” As a result of applying “compact process,” both “ball milling” and “binder removal” were replaced by more environmentally benign processes. The TPA approach should be able to explain the effect of the improvement and to suggest the next target for the process renovation.

Table 29.3 shows the value, yield rate, cost, and environmental impact of the improved manufacturing process. As it was mentioned earlier, “ball milling” was replaced by “wet jet milling.” “Binder removal” segment process was improved to reduce the amount of organic binder consumed, which contributed to the reduction of the cost and environmental impact of the segment process. These improvements are indicated as shadowed area in Table 29.3. Value of the other processes was also improved. Since the yield rate of “jet milling” is high, value of every process after “jet milling” was also enhanced. Figure 29.6 is the TPI plot of the improved process corresponding to the improved values, costs, and environmental impacts in Table 29.4. The solid line corresponds to the TPI of the improved process, and the dotted line shows TPI of the original process shown in Fig. 29.5

Table 29.3 Process value, cost, and environmental impact of the new process
Fig. 29.6
figure 00416

TPI of the improved process

Table 29.4 Importance and value of the functional requirements

The effect of “wet jet milling” and “improved binder removal” were simulated in the TPI plot. It tells us that the TPI of the total manufacturing process was greatly improved. It is helpful to see that the new manufacturing process was more environmentally benign and cost-effective and had higher quality than the conventional manufacturing process. Without calculating the TPI, it is difficult to know the improvement in cost, environmental impact, and quality simultaneously. The analysis also pointed out that next improvement target is “sintering” since theprocess has large environmental impact. In fact, improvement of “sintering” by using microwave (Sato et al. 2007) has been proposed already.

3.7 Manufacturing of Heat Radiation Plate

To show an actual procedure of the process TPA and improvement of a manufacturing process, a practical example has been examined. A ceramic heat radiation plate for power-integrated circuits (ICs) of which overview is shown in Fig. 29.7 was chosen as the target product. Ceramic radiation plates are used frequently because of its high thermal endurance, high specific strength, and high resistance to wear. The main function of a radiation plate is to radiate heat efficiently. The main functional requirements can be separated into more detailed five functional requirements such as “heat radiation,” “electric insulation capability,” among others. In addition, the five functional requirements are related to eight quality characteristics that are equivalent to material characteristics. Defined functional requirements and quality characteristics are shown in Table 29.4. Price of the heat radiation plate is assumed to be 4.2k JPY.

Fig. 29.7
figure 00417

Example of a ceramic heat radiation plate

3.8 Consideration of the Functional Requirements

Like the first case study, by applying the QFD method, it is possible to clarify the importance of each functional requirement of a heat radiation plate. Five functional requirements (FR) were set. Table 29.4 shows how each functional requirement is important to the customers. It also indicates the calculated price of each functional requirement. Total price of the product (assumed to be 4.2 k JPY/kg) was allocated to the functional requirements corresponding to the importance of FRs. The value of each functional requirement can be calculated based on (29.4).

$$\mathrm{FRV}_{i} = V \cdot (u_{i}/T)$$
(29.4)

Where

  • FRVi: value of the ith functional requirement

  • V: value of the product

  • ui: importance of the ith FR

  • T: sum of the importance of all functional requirements

3.9 Quantification of the Quality Characteristics

The second step of the analysis is to determine the contribution of each segment process to the monetary value of each quality characteristics. By identifying the relationship between segment processes of the total process and the quality characteristics, it is possible to calculate the value of the segment processes. The total manufacturing process was divided into six individual processes. The value of each segment process is expressed by (29.5). Table 29.5 shows the results of the calculation of the segment process value.

$$\mathrm{QV}_{k} =\displaystyle\sum \limits _{ i=1}^{n}V _{ i} \cdot (w_{i,k}/T_{i})$$
(29.5)

Where

  • QVk: value of the kth quality characteristics

  • n: number of the functional requirements

  • Vi: value of the ith FR

  • wi,k: importance of the kth quality characteristics on the ith FR

  • Ti: sum of the importance of all the quality characteristics on the ith FR

Table 29.5 Value allocation to the quality characteristics

3.10 Quantification of the Manufacturing Process Value

The third step of the analysis is to determine the contribution of each segment process to the realization of the quality characteristics of the product. Like the first example, the value of each segment process is calculated for the six segment processes of the manufacturing of a ceramic heat radiation plate including “material supply,” “mixture,” “sheet forming,” “binder removal,” “sintering,” and “grinding.” Table 29.6 shows the result of the calculation of the process value based on (29.6).

$$\mathrm{PV}_{j} =\displaystyle\sum \limits _{ k=1}^{m}\mathrm{QV}_{ k}\cdot (x_{j,k}/S_{k})$$
(29.6)

Where

  • PVj: value of the jth segment process

  • xj,k: importance of the kth quality characteristics on the jth segment process

  • Sk: sum of importance of the kth quality characteristics on the jth segment processes

  • m: number of quality characteristics

Table 29.6 Relation between quality characteristics and manufacturing processes

3.11 TPI-Based Analysis of the Segment Manufacturing Process

To calculate the TPI defined by (29.3) of each segment process, it is necessary to quantify the cost and environmental impact of each segment process as well. Table 29.7 shows the estimated cost and environmental impact of the segment manufacturing processes based on the information from the manufacturing engineers. The cost and environmental impact include those of the machines. Figure 29.8 is the TPI plot of the original manufacturing process of the ceramic heat radiation plate. Each segment line indicates the value after the corresponding segment processes. Slope of a segment line shows TPI of the corresponding segment process. If a line is illustrated by connecting the starting point to the endpoint of the segment lines, the slope of the line indicates TPI of the total process.

Table 29.7 Environmental impact and cost of the segment manufacturing processes
Fig. 29.8
figure 00418

TPI of the original manufacturing process

3.12 Process Improvement

Improvement of the silicon nitride manufacturing process is an ongoing research topic. Several methods to enhance the performance of the process or reduce the process time have been investigated (Zhu et al. 2004). The series of new processes to make silicon nitride products is called sintered reaction-bonded silicon nitride (SRBSN). In the new manufacturing process, more inexpensive silicon powder than silicon nitride powder is used, because the silicon nitride structure is directly formed during the sintering process with chemical reactive process. It results in reduction of the cost and the environmental impact of “material supply” to the original process. Contrarily, the cost and environmental impact of the new “sintering” process increase. Costs and environmental impacts of the other processes remain unchanged.

In addition, by using this process and inputting suitable additives, material characteristics can be greatly improved. It has been reported (Zhu et al. 2006; Zhou et al. 2008) that heat conductivity, insulation resistance, and dielectric breakdown strength of the product are greatly improved compared to the conventional sintered silicon nitride (SSN). On the other hand, mechanical strength slightly decreases. Table 29.8 shows the predicted or reported improvements in the quality characteristics by normalizing the original value to 1.

Table 29.8 Improvements in the quality characteristics by ratio

In quantifying the value enhancement due to improvements in the quality characteristics, it was assumed that the value of each quality characteristics is linear to the corresponding specification. For example, the value of “new” heat conductivity is calculated to be 1.4 k JPY, since it will be 1.2 times of the original value 1.2 k JPY. Table 29.9 shows the value of the improved quality characteristics by multiplying the ratio shown in Table 29.8 to the value of each quality characteristics of the conventional process in kJPY.

Table 29.9 Improvements in the quality characteristics by value

Finally, Table 29.10 shows the value, cost, and environmental impact of the improved manufacturing process. Figure 29.9 is the TPI plot of the improved process reflecting Table 29.10. Comparison of TPI of the old process and of the new process suggested that material composition is the most important consideration. The new “sintering” process appears worse than the old process. However, it is inseparable with the new “material supply.” Figure 29.9 indicates that efficiency of the total manufacturing process was greatly improved. It also suggests that further improvement should be the optimization of the sintering conditions in order to make the new sintering process more efficient.

Table 29.10 Value, environmental impact, and cost of the improved segment manufacturing processes
Fig. 29.9
figure 00419

TPI of the improved process

4 Summary

A new method to evaluate manufacturing processes by applying TPA was introduced. In the first example, the method was applied to analyze a manufacturing process fabricating ceramic diesel particulate filter. The analysis result suggests that there is a room for improvement of the TPIprocess by replacing processes by more efficient processes. Analysis of the actual process improvement in the ceramic fabrication revealed that “wet jet milling” and “improved binder removal” are effective in reducing the cost and environmental impact and in enhancing the quality of the ceramic fabricated. The analysis also indicated that next target for improvement is “sintering.” It is concluded that the process TPA design approach is helpful in designing environmentally conscious and high-quality manufacturing processes.

However, in the first example, the effect of manufacturing process improvement in enhancing product quality was not quantified well. Therefore, in the second example, the evaluation method was applied to a new example which is a manufacturing process of a heat radiation plate made by silicon nitride. In this example, by implementing new manufacturing technology, material characteristics are greatly improved. The new material is called sintered reaction-bonded silicon nitride (SRBSN). Total value increase was calculated based on an assumption that the value of each quality characteristics is linear to the improvement of the specification. Using these data, efficiency of the improved manufacturing process was compared with that of the old process. From this, it was found that the new manufacturing process increased eco-efficiency of the manufacturing process by more than 40%.